What are the responsibilities and job description for the Front of House Supervisor position at The Flying Biscuit Cafe?
JOIN OUR TEAM! The Front of House Supervisor is a lively, hospitality-driven individual with an ambition towards overall general management. The Front of House Supervisor is knowledgeable in food & beverage trends; supports the Operator/Owner in maintaining thriving teams; and engages guests with a focus on strengthening sales.
Main Responsibilities for a Front of House Supervisor:
- Can perform, as needed, all hourly roles within the restaurant (FOH) to guarantee exceptional guest experiences
- Ensures quality of all prepared meals to spec. and proper kitchen execution of breakfast and lunch to meet or exceed ticket time standards
- Assists in the creation of, utilizes, and ensures implementation of preferred systems for FOH service
- Coordinates with all restaurant staff to verify all checklists and restaurant needs are met
- Monitors menu pricing and accuracy on all systems and materials
- Assists in financial success in the following areas: sales and labor goals, beverage cost, and cash handling
- Collaborates with Operator/Owners on all promotions and events
- Is aware of guest reviews to respond to guest experiences and communicate with teammates
- Assists with interviews, selection, new hire training, maintaining staffing levels, and FOH schedules
- Assists with bi-annual reviews of all FOH team members
- Opens and closes restaurant as needed/decided by Operator/Owner
- Maintains facility and grounds, communicates needed repairs, and monitors cleanliness
- Facilitates relationships across FOH and BOH teams
- Participates in ongoing restaurant training and scheduled restaurant events
Line Cook Job Requirements:
- 1 to 3 years of management experience in a fast-paced, full-service environment
- Ability to Train and Coach Teams
- Learner/Coachable
- Effective Listener/Communicator
- Creative and Takes Initiative
- Encouraging and has a Sense of Humor
- Is willing to lift and carry up to 20 lbs
Company Description: Though we are famous for our grits and biscuits (we bake almost 5,000 biscuits per week at each location), our loyal guests throughout the Southeast come to join us to enjoy Breakfast, Brunch, and Lunch. We cater, too!
Job Types: Full-time, Part-time
Pay: $18.00 - $20.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid training
Shift:
- Day shift
- Morning shift
Work Location: In person
Salary : $18 - $20
