Sales Design Consultant

The Floor Store is a family-owned business with a long-standing reputation for quality, service, and reliability in the flooring industry. We foster a collaborative and supportive environment where employees are encouraged to grow, succeed, and build long-term careers.

We are currently seeking a motivated and customer-focused Sales Design Consultant for our Burlingame Outlet location.

This is a fast-paced, customer-facing role focused on helping customers find the right flooring solutions in an outlet setting. If you enjoy working with customers, closing sales, and being part of a team-driven environment, we would love to meet you.

Position Summary

The Sales Design Consultant is responsible for generating sales through professional customer engagement, product knowledge, and solution-based recommendations. This position focuses on cash-and-carry and quick-turn sales, while still providing a high level of customer service and product guidance.

Essential Duties and Responsibilities

• Greet and assist customers in a professional, friendly, and engaging manner
• Identify customer needs and recommend appropriate flooring solutions
• Drive sales through product knowledge and effective closing techniques
• Prepare quotes and process transactions using QFloors POS system
• Maintain awareness of outlet inventory and promote available products
• Follow up with customers as needed to close sales opportunities
• Maintain showroom organization, cleanliness, and merchandising standards
• Collaborate with team members to ensure a positive customer experience
• Resolve customer concerns in a timely and professional manner
• Comply with company policies and procedures

Qualifications

• Prior retail or sales experience required (home improvement or flooring industry preferred)
• Strong communication and interpersonal skills
• Ability to work in a goal-oriented, fast-paced sales environment
• Comfortable discussing pricing and closing sales
• Basic math and computer proficiency
• Ability to work flexible schedules, including weekends and holidays
• Bilingual skills are a plus

Physical Requirements

• Ability to lift and move up to 50 pounds occasionally
• Ability to stand and walk for extended periods
• Ability to bend, reach, kneel, and perform showroom-related tasks

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

Compensation

Pay Range (Burlingame, CA): $23.00 – $26.00 per hour
Actual starting rate will depend on experience and qualifications.

This position is eligible to earn up to 3% commission on completed sales, in accordance with the Company’s commission plan.

This is a non-exempt position. Overtime is paid in accordance with California law.

Total earnings will vary based on individual performance.

Benefits

Eligible employees may participate in:

• Health insurance plans
• 401(k) with discretionary company match
• Employee merchandise discounts
• Performance-based bonus opportunities

Benefit eligibility and waiting periods apply.

Additional Information

• This position is at-will. Employment may be terminated at any time, with or without cause or notice, in accordance with applicable law.
• Applicants must be authorized to work in the United States.
• The Floor Store is an Equal Opportunity Employer and does not discriminate on any basis protected by federal, state, or local law.

Job Type: Full-time

Pay: $23.00 - $26.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience:

• Sales: 1 year (Required)

Work Location: In person

Salary : $23 - $26