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Medical Receptionist

The Eye Center
Athol, MA Full Time
POSTED ON 7/25/2026
AVAILABLE BEFORE 11/21/2026

Job Overview

We are seeking a detail-oriented Medical Receptionist to join our healthcare team! In this vital role, you will be the first point of contact for patients and visitors, ensuring a welcoming environment while managing essential administrative tasks. Your energetic approach and excellent communication skills will help streamline clinic operations, support patient care, and uphold the highest standards of confidentiality and professionalism. If you thrive in a fast-paced setting and possess strong medical administrative expertise, this opportunity is perfect for you to make a meaningful impact in patient services.

Duties

  • Greet patients and visitors warmly, providing exceptional customer service while managing multi-line phone systems with professionalism and courtesy
  • Schedule appointments efficiently using electronic health record (EHR) systems.
  • Verify insurance coverage, perform insurance verification, and request insurance referrals, and handle medical billing processes including collection of payments and copayments
  • Manage patient records with accuracy by reviewing documentation, updating electronic health records (EHR), and maintaining compliance with HIPAA regulations
  • Facilitate communication between patients and healthcare providers through phone etiquette and clear documentation review

Requirements

  • Experience as a Medical Receptionist or in a similar medical office administrative role with clinic experience preferred
  • Knowledge of medical terminology, CPT coding, ICD-9/10 coding, Medicare procedures, and health insurance processes including verification and billing a plus but not required
  • Strong computer skills
  • Excellent communication skills with the ability to handle phone calls professionally

Join our team to be part of a vibrant healthcare setting where your organizational talents and compassionate approach will directly enhance patient experiences. This paid position offers an exciting opportunity to develop your career in medical administration while making a difference every day!

Pay: $18.00 - $20.00 per hour

Benefits:

  • 401(k)
  • Employee discount
  • Health insurance
  • Paid time off

Work Location: In person

Salary : $18 - $20

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