Medical Office Manager

Office Manager – Ophthalmology

About Us

Under the leadership of Dr. Muller, we are dedicated to delivering the highest quality of patient care and customer service. We value professional growth, collaboration, and a positive, enthusiastic workplace culture.

Job Summary

We are seeking a highly skilled, self-directed Office Manager to lead our daily operations and optimize office flow. Working closely under the direction of the practice owner, you will supervise all personnel. You will drive staff effectiveness, strategic planning, regulatory compliance, and profitability, while executing the annual business plan and budget.

Responsibilities

Performance & Office Management

· Supervise clinic, front desk, and billing personnel, handle insurance authorizations.

· Manage daily patient flow and resolve bottlenecks.

· Handle distressed or disruptive patient situations.

· Review payroll hours, PTO, and submit payroll.

· Arrange facility repairs and recommend technology upgrades.

Financial Responsibilities

· Manage accounts payable, verify invoices, and ensure timely payment of all practice bills.

· Execute the annual practice business plan and monitor budget requirements.

· Oversee financial reporting, tracking expenses to maximize practice profitability.

· Partner with the billing department to ensure healthy cash flow and financial compliance.

Employee Relations & Compliance

· Maintain a positive, cooperative office atmosphere.

· Enforce and update the Employee Policy Manual.

· Ensure strict compliance with all employment laws.

· Conduct regular staff meetings to enhance communication.

· Resolve day-to-day employee conflicts efficiently.

Training, Licensing & Marketing

· Coordinate staff training and credentialing programs.

· Maintain licensing, CME, and credentials.

· Manage internal and external marketing functions.

· Cultivate healthy relationships with referring physicians.

Qualifications and Skills

· Education: Bachelor's or Associate Degree in Human Resources, Management, or a related field (High school diploma/GED required).

· Experience: 4 years in Human Resource Management or Medical Operations.

· Ophthalmology Preference: 1 year of medical management experience in ophthalmology is highly preferred with NextGen experience.

· Leadership: Exceptional management skills with extensive knowledge of clinical operations and employment laws.

· Tech Skills: Proficient computer skills, including Microsoft Word, Excel, and PowerPoint.

· Soft Skills: Excellent grammar, written communication, conflict resolution, and the ability to multitask in a fast-paced environment.

Pay: $30.00 - $35.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Paid time off

Work Location: In person

Salary : $30 - $35