What are the responsibilities and job description for the THE BUTCHER - Shift Leader position at THE ENTOURAGE GROUP?
For THE BUTCHER Nine Streets we are looking for an ambitious Team leader. We are seeking an Assistant Manager, who will be dedicated and wants to be a part of a team that will shake things up. The assistant manager will be responsible for the daily operation of the restaurants, which are located at The Nine Streets!
Since 2012, THE BUTCHER has been shaking up Amsterdam by serving the best bloody burgers in town. You can find our amazing venues on the popular locations: THE BUTCHER Social Club, THE BUTCHER Albert Cuyp, THE BUTCHER West, THE BUTCHER Smashed It and the food truck THE BUTCHER on Wheels.
Profile
As the Shift Leader you will oversee THE BUTCHER, to ensure a positive and smooth operation. You will lead our team members, supervisors and help the General Manager with the operations.
Responsibilities
Builds relationships with the restaurant guests and provide customer support by resolving their complaints efficiently and effectively
To be part of daily operations and work the grill.
Supervises and directs the prompt, efficient, and courteous service to all guests
Maintain high standards of quality, hygiene, health and safety for all employees and guests
Implements cost control procedures in order to maximize profitability
Handling scheduling
Conducts training when needed
Conducts daily briefings and participates in other meetings as needed to obtain optimal results
Keeps aware of trends, systems, practices, and equipment related to the hospitality industry
Performs related duties and special projects as needed
Appraise staff performance and provide feedback to improve productivity
Ensure compliance with sanitation and safety regulations
Manage restaurant’s good image and suggest ways to improve it
Requirements
Minimum 1 year professional experience in the desired position
Fluent speaking and writing in English
Strong management skills
Experience in the kitchen
Passionate about hospitality
HACCP food hygiene certificate and SVH mentor diplomas are a plus
Organized, an excellent communicator, hands-on manager
Strong influence, interpersonal, communication, problem solving and creative solution generation skills
Ability to quickly integrate into a team and be recognized as a leader
Able to delegate effectively with a sense of professionalism
Benefits
In house training
Annual in- house experience within the Sircle Collection hotels
Hotel Staff discounts within the Sircle Collection hotels
25% staff discount throughout THE ENTOURAGE GROUP restaurants
10% retail discount at XBANK
Collective Discount at Business Fitness Netherlands
Free bootcamp every Monday evening
Refer a friend bonus
Paid moving day
Free lifestyle coaching
Interested?
Apply with your CV and motivation!
THE ENTOURAGE GROUP is an unexampled hospitality imperium, creating and building internationally acclaimed concepts. The brainchild of creative entrepreneur Yossi Eliyahoo ‘Hospitality Entrepreneur of 2015’, THE ENTOURAGE GROUP’s story began in Amsterdam in 2008 with the launch of MOMO, a sophisticated Asian-fusion restaurant, bar and lounge that immediately established itself as the go-to venue for local and international tastemakers. The success story continued with the creation of A-list favorites such as IZAKAYA, THE BUTCHER Social Club, SHIRKHAN, MR PORTER STEAKHOUSE, THE DUCHESS.