What are the responsibilities and job description for the Operations Lead I position at The Education Trust?
ABOUT THE ORGANIZATION AND THE OPPORTUNITY
The Education Trust – New York (ETNY) seeks a Lead I, Operations to join the organization’s New York office. The Operations Lead I will join a staff committed to fulfilling the mission of closing opportunity gaps that disproportionately affect students of color and students from low-income backgrounds.
The Operations Lead manages day-to-day operational support, people-related workstreams, and other related activities. Primary responsibilities include project management; ensuring accuracy and timeliness for finance-related processes and procedures (e.g., contracts, invoices, grant reports, reimbursements, and reconciliations); and coordinating internal and external events. The Operations Lead plays a pivotal role in ensuring efficient and employee-centric processes and systems so that ETNY staff can deliver on our mission to advance educational equity.
EdTrust is committed to advancing policies and practices to dismantle the racial and economic barriers embedded in the U.S. education system. Through our research and advocacy, EdTrust improves equity in education from preschool through college, engages diverse communities dedicated to equity and justice, and increases political and public will to build an education system where all students will thrive.
This role, available immediately, is based in our New York office and primarily works from a home office in New York or New Jersey. The Lead I, Operations reports to the Deputy Director of Strategy and Operations at EdTrust—New York.
ABOUT THE ROLE
Major responsibilities include, but are not limited to, the following:
- Support the Executive Director and Deputy Directors to set the long-term vision for the Operations function in our New York office and translate that vision into short and long-term goals with relevant work plans
- Manage office finance and administration-related matters, including liaising with the Finance team at EdTrust National
- Serve as the primary administrator and manager of our project management system (Asana), designing and maintaining workflows, dashboards, project templates, and reporting systems that support cross-team initiatives, organizational priorities, and effective project management
- Increase cross-team collaboration and efficiency through the design, implementation, and continuous improvement of internal systems and processes (e.g., meeting cadences, project governance, and accountability structures)
- Solicit and track employee feedback on operational systems and structures, and implement feedback to support continuous improvement
- Design, coordinate, and implement talent-related projects and programs in collaboration with the EdTrust National office that maintain regulatory compliance, improve operational efficiency and standardization, and increase user-friendliness for our employees
- Assist with finalizing public facing materials, including overseeing the work of graphic designer consultant(s), proofreading, and conducting quality assurance (with support of team data experts)
- Coordinate and implement internal and external events and programs
- May recruit, hire, and manage 1-2 employees and/or interns as appropriate and budget permitting, including delegating tasks, providing coaching and development, and assessing performance
- Stay abreast of trends and research in relevant content areas to continuously grow and develop, and to make recommendations for process/practice improvements
IDEAL SKILLS AND CHARACTERISTICS
- Shared belief in EdTrust’s mission and a commitment to improving educational equity
- Dedication in contributing to and maintaining an equitable working environment
- Strong project management skills, including the ability to establish processes, systems, and procedures, ensure adherence, and steward continuous improvement
- Knowledge and familiarity with finance-related activities such as reconciliations, vendor payment, budget management, grant reporting, and reimbursements
- Strong verbal and written communication skills
- Ability to plan, multi-task and prioritize, with high attention to detail
- Teamwork skills and an eagerness for collaboration
- Willingness to receive and act upon, as well as provide, constructive feedback
- Sound judgement
REQUIRED QUALIFICATIONS AND EXPERIENCE
The ideal candidate will possess the following qualifications and experience:
The ideal candidate will possess the following qualifications and experience:
- At least a bachelor’s degree
- Significant (e.g., 5 years) related work experience in operations or operations-related roles
- Interest in / knowledge of education policy, especially around issues of equity
- Experience working with project management tools such as Asana, including the ability to develop and manage robust project plans across multiple functional areas
- Experience with cloud-based financial management software such as Intacct strongly preferred
COMPENSATION
This position falls in Level D of our New York salary structure. The new hire salary range for this position is $86,070 to $107,580, with offers rarely made at the top of this range. New hire offers are commensurate with skills, experience, and internal equity.
EdTrust prioritizes the health and well-being of its employees and, to that end, offers a highly competitive benefits package. Medical, dental and vision insurance are covered at 100% for the employee, with significant coverage also offered for spouses, domestic partners, and dependents. We provide sick leave, vacation leave, and personal leave, and we follow the federal government for most holiday closures. To ensure staff have synchronous opportunities for rest and renewal, the office is closed for a week-long summer break and a week-long winter break. Among other offerings, we provide an Employee Assistance Program at no cost to the employee, and a generous 7% contribution opportunity on a 403(b)-retirement plan.
QUALIFIED CANDIDATES, PLEASE APPLY
To apply please submit a resume and respond to the short answer questions in ADP. Priority will be given to applications received by July 31st.
The Education Trust is an equal opportunity employer and welcomes candidates from diverse backgrounds.
Salary : $86,070 - $107,580