Housekeeping Manager

Exceptional Hospitality Starts with You

As our Housekeeping Manager, you’ll be one of the key leaders responsible for turning the hotel each day: ensuring our guestrooms and public spaces are clean, ready, and welcoming for every guest who walks through our doors.

This is a highly hands-on operational leadership role. You’ll spend much of your day where the work is happening: assigning and monitoring work, walking floors, inspecting guestrooms, coaching team members, responding to changing priorities, and working closely with the Executive Housekeeper to keep the operation moving.

As Housekeeping Manager, you’re not simply checking rooms, you’re setting the pace for the day, supporting the people doing the work, and helping create a department where high standards and genuine care for one another go hand in hand.

What You’ll Do

• Lead the daily Housekeeping operation: Coordinate the day’s guestrooms, public areas, room assignments, inspections, staffing, and priorities to ensure the hotel is ready for our guests.
• Own room readiness: Monitor room status throughout the day, anticipate challenges, prioritize arrivals and special requests, and work closely with Front Office to ensure clean rooms are available when our guests need them.
• Inspect, inspect, inspect: Personally inspect guestrooms and public areas every day, ensuring Hilton and hotel standards for cleanliness, presentation, condition, and sanitation are consistently achieved.
• Lead from the floors: Maintain an active presence throughout the hotel, supporting Room Attendants, Housepersons, and Inspectors, answering questions, removing obstacles, and coaching in real time.
• Manage the unexpected: Respond quickly to call-outs, changing occupancy, early arrivals, late departures, maintenance issues, guest concerns, and other operational challenges, adjusting assignments and priorities as necessary.
• Monitor productivity: Track daily productivity, staffing, room assignments, and labor performance, making real-time adjustments in partnership with the Executive Housekeeper.
• Protect our standards: Ensure proper cleaning techniques, chemical handling, equipment use, linen procedures, safety practices, and departmental policies are consistently followed.
• Partner across the hotel: Maintain strong communication with Front Office and Engineering regarding room status, maintenance needs, out-of-order rooms, guest requests, and other priorities while supporting the broader hotel operation.
• Step in when needed: Hospitality doesn't always go according to plan. Be willing and able to work alongside the team when necessary to ensure our guests receive the experience they deserve.

What It Takes to Make the Stay

At the DoubleTree, our values define how we care for our guests, our communities, and one another.

For this hands-on operational leadership role, we are looking for someone who:

• Has previous Housekeeping leadership experience, preferably within a full-service hotel
• Understands that the Housekeeping Manager is an active, floor-based leadership position, including personally inspecting guestrooms and public spaces every day
• Fosters a genuine passion for hospitality and helping others
• Has integrity, sound judgment, and discretion
• Has strong knowledge of room inspection standards, cleaning processes, chemicals, equipment, linen, and inventory management
• Understands Housekeeping productivity, labor forecasting, scheduling, and cost-per-occupied-room
• Can interpret occupancy forecasts and translate them into staffing and operational plans
• Comfortable holding high standards while creating an environment where people feel respected and supported
• Is organized and able to reprioritize quickly when the plan for the day changes
• Has Hilton brand experience preferred, though strong full-service hotel experience with another major brand will be considered
• Is able to stand, walk, bend, reach, climb stairs, and move continuously throughout the hotel while inspecting guestrooms and supporting daily operations

Schedule Requirements

Housekeeping happens when our guests need us most, which means this is not a traditional Monday–Friday position. This is a full-time operational leadership role requiring flexible availability, including early mornings, weekends, and holidays based on business needs. Our Housekeeping Managers are expected to be present for the daily operation, including room assignments, inspections, and the critical room-turn period. Schedules will vary based on occupancy, group business, staffing, and the needs of the department.

How We’ll Help You Thrive

At Hilton, the hospitality we are known for does not end with our guests. When you join the DoubleTree Burlington team, you will enjoy:

• Incredible Travel Perks – Enjoy access to deeply discounted hotel stays through the Go Hilton team-member travel program, with eligible rates at participating Hilton properties around the world, not just for yourself, but for your family and friends.
• Weekly Paychecks – Receive dependable weekly pay, helping make budgeting and planning a little easier
• Quarterly Team Rallies – Join us each quarter as we celebrate accomplishments, recognize exceptional contributions, share hotel updates, and enjoy food, prizes, and team-centered activities
• Paid Holidays – Eligible team members receive six paid holidays throughout the year
• Comprehensive Benefits – Full-time employees may elect medical, dental, and vision coverage; short-term disability; healthcare and dependent-care flexible spending accounts; company-paid life insurance; and a 401(k) with employer match of up to 4%
• Growth and Development – Build hospitality, financial, and operational experience within a globally recognized hotel brand
• A Team That Values Your Contribution – Work alongside colleagues who understand that exceptional guest experiences begin with people who feel supported, respected, and appreciated

About DoubleTree Burlington

The DoubleTree by Hilton Burlington is Vermont’s largest hotel and conference center, welcoming leisure travelers, business guests, conferences, athletic groups, weddings, and special events throughout the year. With 324 guest rooms and over 32,000 square feet of meeting space, our operation is fast-paced, varied, and deeply collaborative. We are seeking team members who take pride in their work, respond thoughtfully to changing needs, and understand that even the smallest interaction can shape a guest’s entire stay.

Job Type: Full-time

Pay: $52,000.00 - $59,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $52,000 - $59,000