Administrative Services Coordinator - BYC

Overview: The Door is an unparalleled model for youth development, offering a comprehensive range of integrated services within a single site for nearly eleven thousand New York City youth each year. Our mission is to empower young adults to reach their full potential by providing comprehensive youth development services in a diverse and caring environment. At The Door, youth can access health care and education, mental health counseling and crisis assistance, legal assistance, college preparation services, career development, housing supports, arts, sports and recreational activities, and nutritious meals – all for free and under one roof. By providing participants with our suite of integrated services, we seek to provide any motivated young person with the tools, resources, and opportunities needed to successfully transition to adulthood.

The goal of The Door’s Career and Education Services Department is to support young people in completing secondary education and successfully transitioning into post-secondary education and employment.  Programs within the Career and Education Services Department (CareerED) are designed to help young people, who are in school, out-of-school and out-of-work, to assess, set, and obtain their educational and career goals. CareerED services specifically allow a young person to craft a personalized life plan defining the steps he/she /they will take to achieve those goals while developing the necessary skills for future life success and independence. The Coordinator, Career & Education and Legal Services Administrative Services will be responsible for providing administrative and operations support and coverage for the Career & Education and Legal Services teams. 

The Door’s Bronx Youth Center Legal Services Center provides civil legal services to young people in matters such as immigration, public benefits, housing, and family law. We represent undocumented youth in a range of immigration matters, including Special Immigrant Juvenile Status, Asylum, and U and T Visas. We represent clients in affirmative applications, defend clients in removal proceedings, and work with unaccompanied minors detained in federal custody.

Responsibilities:

• Maintain supplies by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies
• Process requests for payment and manage ordering, purchasing and invoicing activities
• Assist with quality assurance maintenance of data systems, filing, and administration of contracts, and maintain contact lists
• Generate memos, emails, and reports to support programs and scheduling meetings/appointments
• Be the point-person for all front desk related duties including but not limited to: answering phones, greeting visitors, directing visitors to the appropriate personnel, and redirecting young people to classes.
• Respond to internal and external questions and requests for information
• Participate in relevant departmental, agency, and external agency meetings, trainings, workshops, and events
• Handle any appropriate additional responsibilities and functions as assigned by Supervisor and/or Director
• Perform tasks as requested by senior management
• Assist Administrative Assistant in answering email inquiries
• Monitor and respond to emails received in BYC general inbox

Qualifications and Requirements:

• High School Diploma or HSE required with two years of experience of administrative work, Bachelor’s degree preferred
• Minimum of 2 years in an administrative related position required
• Knowledge of and ability to apply positive youth development principles to working with young people
• Proficiency in Microsoft Office with expertise in Microsoft Word, Excel, Outlook and PowerPoint
• Ability to analyze and revise operating practices to improve efficiency
• Detail oriented and comfortable working in fast-paced office environment
• Exceptional written and verbal communication skills
• Superior organization skills and dedication to completing projects in a timely manner
• Ability to handle sensitive and confidential information appropriately
• Proficiency in Spanish and French required

Hours: Full-Time Monday-Friday, 35 hours per week in-person. Occasional evenings may be required.

Salary: $50,000 - $55,000 annually plus benefits

Multilingual candidates are strongly encouraged to apply. Proficiency in French, Spanish, or Arabic preferred.

COVID -19 POLICY

The Door follows the CDC and NYS recommendations to prevent the spread of COVID-19. The Door requires all new hires to be vaccinated against COVID-19 unless they have a qualified exemption.

We are committed to building a diverse and inclusive community. We support a broadly diverse team who will contribute to our organization. We are an equal opportunity employer for all regardless of race, color, citizenship, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran or reservist status, or any other category protected by federal, state, or local law.

Salary : $50,000 - $55,000