What are the responsibilities and job description for the Office Manager – Client Services position at The Document People Oceanside?
We are a growing professional office in Oceanside seeking a reliable and organized Office Manager – Operation & Client Services to support daily operations and client communication.
This is a hands-on role in a small business environment. You will work closely with a small team and play a key role in keeping the office running smoothly. This position is ideal for someone who is comfortable wearing multiple hats and working independently.
Key Responsibilities
- Answer incoming calls and assist clients professionally
- Schedule appointments and manage the office calendar
- Handle client intake and provide basic service information
- Follow up with clients to ensure nothing falls through the cracks
- Organize and maintain client files and documents
- Support day-to-day office operations and administrative tasks
- Help improve workflow and maintain organized processes
Preferred Experience (Not Required)
- Legal office
- Real estate or escrow
- Medical office
- Insurance office
- Administrative or operations roles
Compensation & Schedule
- Starting at $23/hour, depending on experience
- Part-time to start (approximately 2 days per week)
- Opportunity to increase hours and responsibilities over time
Growth Opportunities
- Opportunity to grow into a key role within the business
- Increased compensation based on performance
- Opportunity for paid Notary certification
- Hands-on experience in estate planning and business services
- Stable, long-term position
About Us
We are a small business based in Oceanside with a small in-office team and an estate planning attorney working remotely. Our environment is collaborative, professional, and hands-on.
Application Instructions
To be considered, please include a short note explaining:
- Why this role interests you
- What you are looking for in your next position
- Your availability and start date
- Two references (name, relationship, phone or email)
Applications without a short note will not be considered.
Pay: From $23.00 per hour
Application Question(s):
- Why are you interested in this position, and what are you looking for in your next role?
Describe your experience working in a small office environment or handling multiple responsibilities at once.
Can you share an example of how you improved a process, stayed organized, or ensured nothing fell through the cracks in a previous role?
Language:
- Spanish (Preferred)
Ability to Commute:
- Oceanside, CA 92058 (Preferred)
Work Location: In person