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Administrative Assistant

The Dimock Center
Roxbury, MA Full Time
POSTED ON 11/1/2025 CLOSED ON 1/1/2026

What are the responsibilities and job description for the Administrative Assistant position at The Dimock Center?

Position Overview

The Administrative Assistant provides comprehensive administrative and operational support to the Executive Assistant (EA) and serves as a key liaison for staff, board members, and visitors. This position ensures smooth day-to-day operations of the front office and mailroom while maintaining a professional, organized, and welcoming environment.

Core Administrative Responsibilities

  • Assist the Executive Assistant in managing the CEO’s calendar, scheduling, and meeting coordination.
  • Support meeting logistics, including room bookings, catering, materials preparation, and technical setup.
  • Attend board meetings, record minutes, and track action items and deliverables.
  • Maintain accurate contact information for board members.
  • Coordinate complex travel arrangements and itineraries in collaboration with the EA.
  • Support board-related projects, including planning board retreats and events.
  • Track and follow up on key deadlines, tasks, and commitments from meetings.
  • Manage office supplies, equipment, and vendor relationships to ensure efficient operations.
  • Process and track expense reports, reimbursements, and invoices.
  • Provide administrative support to the Development Office and, as needed, to members of the C-suite.

Front Desk Responsibilities

  • Serve as the first point of contact for visitors, clients, and staff, providing prompt, courteous, and professional service.
  • Answer and route incoming phone calls to appropriate departments.
  • Greet and assist visitors, ensuring a positive and professional experience for all guests.
  • Maintain a clean, organized, and welcoming reception and lobby area.
  • Assist with general administrative and clerical duties to support daily office operations.

Mailroom Responsibilities

  • Oversee daily mailroom operations to ensure timely and accurate handling of correspondence.
  • Receive, sort, and distribute all incoming mail, packages, and deliveries.
  • Stamp and process outgoing mail.
  • Notify designated staff upon receipt of packages or special deliveries.
  • Maintain organized mailroom systems and supplies.

Key Competencies

  • High proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, and Visio).
  • Ability to manage multiple priorities in a fast-paced professional environment.
  • Strong reliability, punctuality, and attention to detail.
  • Professional demeanor and polished communication skills.
  • Proactive, self-motivated, and adaptable to changing needs.
  • Excellent interpersonal and team collaboration skills.
  • Demonstrated discretion and confidentiality in handling sensitive information.

Salary Range:

$30-$32/hr

Salary : $30 - $32

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