What are the responsibilities and job description for the Living Room Back Server position at The Dewberry Charleston?
PRIMARY FUNCTION: Living Room Back Server
DEPARTMENT: Food & Beverage
REPORTS TO: Food & Beverage Manager
SUMMARY:
The Back Server will collaborate with all areas of the restaurant to help take the Food and Beverage department and guest experience to the next level. The focus of this role will be to serve as a link between the guests and their server. This role will contribute by supporting all aspects of the Front of House service to maintain The Dewberry standard.
KEY RESPONSIBILITIES:
Major areas of responsibility include, but are not limited to:
- Assist servers in their set-up, service, and clean-up tasks
- Assist bartenders and servers with making espresso/coffee drinks
- Deliver food trays from kitchen to tables
- Pull liquor from storage room based on bartender requisitions
- Make syrups for bar service
- Remove soiled dishes and empty glassware from table to the dishwashing area
- Collect soiled linen from dining room; transfer to the linen pick-up area
- Polish glassware and silverware for service
- Attend pre-service training (line-up meeting)
- Retain detailed knowledge of all food items sold
- Move tables and chairs as needed for the next guest
- Re-set tables after a guest has dined
- Clean up spills, broken service ware, and other similar problems during service with minimal disruption to guests
- Dispose of waste as needed and after service
- Clean and break down back area after service and re-set for the next day
- Maintain safe and sanitary service stations
- Ensure all guest and service areas are kept clean, organized, and sanitary
QUALIFICATIONS:
- Dependable work ethic and a positive attitude
- Consistent punctuality with regular and reliable attendance
- Ability to work nights, weekends, and holidays
- High school diploma/GED preferred
- Detailed knowledge of all state and federal safety standards related to food service
- Ability to multi-task and complete assigned tasks to ensure a smooth service
- Ability to demonstrate excellent verbal communication skills
- Ability to stand for extended periods of time
- Ability to bend, balance, stoop, kneel, crouch, twist, stretch, or reach
- Ability to work in a hot, humid, and noisy environment
- Ability to push or pull up to 50 pounds
BENEFITS OF JOINING THE DEWBERRY TEAM:
- 401K with Company Match (4%)*
- Education Reimbursement*
- Paid Maternity Leave*
- Complimentary Downtown Parking
- Complimentary Dry Cleaning
- Complimentary Daily Lunch Buffet
- Best-in-class health & supplemental insurance*
- Optional Supplemental Coverages*
- Financial Advising with Roadside Capital
- Competitive Pay
- Advancement & Growth Opportunities
- Full-Time and Part-Time Positions
- Flexible Paid Time Off
*Indicates eligibility requirement
WHO WE ARE:
We are a tight-knit group of passionate individuals who are unrelenting when it comes to offering a flawless experience at The Dewberry while maintaining our unique brand standards. Every Teammate plays a key role in contributing to the success of the whole hotel.
ABOUT THE DEWBERRY:
As a 2022 Condé Nast Traveler Gold List award recipient for Best Hotel in the World, The Dewberry is located in the heart of downtown Charleston, bordering Marion Square, just steps from the shopping and dining on King Street, Museum Mile and The Gaillard Center.
Offering 153 thoughtfully appointed rooms, world-class service and unparalleled views, The Dewberry occupies the former L. Mendel Rivers (circa 1964) federal building and pays homage to Charleston’s century architectural splendor. The hotel is the result of owner John Dewberry’s vision of “Southern ReimaginedTM,” which he developed over the course of an eight-year renovation and preservation of the building. The hotel features several event spaces along with the nationally celebrated cocktail program at the brass bar in The Living Room, the whimsical cocktail lounge Citrus Club, treatments at our urban oasis, The Spa, the curated boutique The Shop as well as The Fifth Avenue Club by Saks Fifth Avenue.
The Dewberry is known among teammates, guests, and the community as a leader in the field of hospitality. As a brand, The Dewberry teammates, experience, and brand are authentic, humble, and innovative operators driven to anticipate needs and exceed expectations.