What are the responsibilities and job description for the Front Desk Administrator position at The Dental Suite?
Company Description
The Dental Suite is a company focused on providing outstanding dental care services. Known for its patient-centered approach, The Dental Suite is dedicated to offering high-quality care in a professional and supportive environment. The company is committed to ensuring patients receive exceptional customer service and personalized treatment for their dental needs.
Role Description
This is a full-time on-site role for a Front Desk Administrator located in Metairie, LA. The Front Desk Administrator will manage receptionist duties, greet and assist patients, handle administrative tasks, and provide outstanding customer service. Responsibilities include scheduling appointments, maintaining records, handling correspondence, and supporting the smooth operation of the front desk environment.
Qualifications
- Proficiency in receptionist duties, including managing appointment schedules and welcoming patients
- Strong skills in customer service and Communication to engage with patients and team members effectively
- Experience in administrative assistance and handling tasks such as record-keeping and correspondence
- Ability to operate and manage office equipment such as multi-line phone systems, fax, etc.
- Proactive problem-solving and organizational abilities
- Basic computer skills and familiarity with office software
- High school diploma, bachelors degree or equivalent required; additional certifications or experience in a dental or medical setting would be a plus