What are the responsibilities and job description for the Office Manager position at The Dennis Law Firm?
Office Manager & Culture Architect
The Dennis Law Firm is looking for a powerhouse to serve as our Office Manager & Culture Architect. You will be the guardian of our “5 Creeds of Justice” and the engine that keeps our files, people and community impact moving forward.
Key Responsibilities:
- Champion the Culture: Lead our weekly “Justice Huddles,” ensuring our mission and vision statements aren’t just words on a wall, but a daily practice. Monitor firm-wide workflows to ensure every client and employee feels seen, heard, and genuinely appreciated throughout their time with us.
- Build the Dream Team: You’ll play a key role in our selection of attorneys and team members, assisting in the interview and vetting process and crafting a world-class onboarding experience. You will also maintain accurate records of employee attendance and firm participation.
- Operational Excellence: Run Client Advocacy Reports ensuring no clients are on the 30- day “No Contact” report. You will be responsible for ensuring no client feels forgotten and calls are returned promptly. Conduct regular file audits to ensure attorneys and their teams keep files organized and up to standard. You will also provide direct reporting to leadership providing clear, data-driven reports about firm productivity, compliance, and personnel issues.
- Firm Calendar & Community Impact: From scheduling high impact-community service events to small details like ensuring employees birthdays and work anniversaries, you will own the rhythm of the firm.
Required Skills & Qualifications
- Experience: 3 years in legal office management or a high-level administrative role.
- Technical Proficiency: Being proficient in Filevine (specifically reporting and workflows) and digital calendar management is a plus.
- Direct Communication: Ability to provide honest, transparent feedback to leadership and manage diverse personalities across the firm.
- Organized Mindset: A natural obsession with order, compliance, and hitting deadlines.
Why Join Us?
We are a firm built on a specific vision of justice. We don't just move paper; we change lives. This role is for a disciplined leader who wants to own the "how" of our firm’s success.
Our Mission: To provide relentless advocacy while ensuring every client & our team feels seen, heard, and appreciated.