What are the responsibilities and job description for the Safe Haven Program Assistant position at The Daily Planet?
About the Role: The part-time Safe Haven Program Assistant role plays a critical role in ensuring the safety and well-being of all individuals within the Safe Haven Program. The role involves close collaboration with program staff and external agencies to uphold safety protocols and support the overall mission of providing a safe and supportive space for vulnerable populations. The assistant will also assist in providing meals, coordinating check-in/out of clients, and supporting client life skills. Ultimately, this position is vital in fostering a secure atmosphere that enables the program to deliver effective social assistance services with confidence and integrity.
Minimum Qualifications:
- High school diploma or equivalent.
- Previous experience in personal care or related roles, preferably within social assistance or community service settings.
- Basic knowledge of emergency response and safety protocols.
- Ability to communicate clearly and effectively with diverse populations, including vulnerable individuals.
- Capability to work flexible hours, including evenings, weekends, and holidays as required.
Preferred Qualifications:
- Experience working in social assistance programs or with at-risk populations.
- Conflict resolution and de-escalation training.
Responsibilities:
- Monitor and control access to Safe Haven facilities to ensure only authorized individuals enter the premises.
- Conduct regular security patrols and inspections to identify and mitigate potential safety risks or hazards.
- Respond promptly and effectively to emergencies or disturbances, coordinating with law enforcement or emergency services as needed.
- Maintain detailed records of activities, incidents, and any interventions performed during shifts.
- Collaborate with program staff to ensure highest level of client care.
- Provide support and reassurance to program participants and staff, promoting a calm and safe environment.
Skills: The Safe Haven Program Assistant utilizes strong observational and situational awareness skills daily to identify and address potential concerns proactively. Effective communication skills are essential for interacting with program participants, staff, and external agencies, ensuring clear and respectful exchanges in sensitive situations. Problem-solving and quick decision-making abilities are critical when responding to emergencies or security incidents to minimize risk and maintain order. The role also requires organizational skills to maintain accurate records. Additionally, interpersonal skills help foster trust and cooperation within the Safe Haven community, contributing to a supportive and secure environment.
EOE