Part-Time Human Trafficking Client Service Advocate

The Client Services Advocate is responsible for providing client-centered crisis intervention, safety planning, supportive counseling, case management, and referrals for child and adult survivors of violence. The Advocate must be able to deliver agency services and initiatives in a culturally sensitive manner specific to the person’s race, religion, color, sex, age, national origin, disability, ethnicity, sexual orientation, gender, gender identity or expression.

The Client Services Advocate works as a member of the Human Trafficking Residential Program to provide services in the emergency shelter. The Client Services Advocate reports directly to the Human Trafficking Program Manager

Schedule

• Monday and Tuesday: 4:00 PM to 10:00 PM
• Every other Saturday and Sunday Overnight: 7:00 PM to 8:00 AM

Responsibilities

• Provide direct care and support to residents in a confidential shelter
• Ensure the safety and security of the program
• Updates client and agency records daily and provides regular reports
• Represents Safe Harbor at designated meetings
• Participates in monthly supervision
• Assist with daily living activities
• Facilitate a structured environment
• Respond appropriately during crisis
• Demonstrates commitment to agency mission
• Demonstrates knowledge and adherence to agency core values and staff governing values
• Attends all required agency meetings and events
• Participates in regular training to enhance knowledge and skills, per accreditation criteria
• Assists other staff members on projects as needed
• Leads their assigned volunteer teams and interns, to include training and supervising them.
• Work collaboratively with the multidisciplinary team while maintaining professional boundaries and confidentiality.

Qualifications

• Bachelor's degree in a human services field preferred, including Social Work, Psychology, Sociology, Criminal Justice, or a related field.
• Relevant experience working with survivors of trauma, human trafficking, domestic violence, or other vulnerable populations strongly preferred.
• Candidates should possess strong communication, documentation, and crisis intervention skills, be able to work independently, and maintain confidentiality
• Pass background check and fingerprinting
• Complete Safe Harbor’s 30-hour volunteer training
• Required to work evening, overnight, weekend and holiday hours
• Must have reliable transportation

Salary and Benefits

Starting pay: $19/hr

Benefits: PTO, paid holidays, health, dental, vision, and life insurance, paid parental leave, and 401k match.