What are the responsibilities and job description for the Customer Engagement Associate position at The Crown and Palm Group?
We’re hiring a Customer Engagement & Brand Development Associate to join our growing Miami team. This is an entry-level, on-site opportunity ideal for individuals who are outgoing, motivated, and eager to build long-term careers in marketing, customer engagement, and leadership.
In this role, you’ll gain hands-on experience executing live marketing campaigns, interacting directly with customers, and learning the fundamentals of brand strategy, campaign execution, and team development.
Key Responsibilities
- Represent client brands with professionalism and confidence
- Engage customers face-to-face to promote products, services, and community initiatives
- Support in-person marketing campaigns and promotional events
- Deliver positive customer experiences that strengthen brand awareness
- Assist with daily campaign coordination and execution
- Track engagement and campaign performance metrics
- Work alongside senior leaders to develop communication and leadership skills
What We’re Looking For
- Strong communication and interpersonal skills
- Positive, energetic, and goal-oriented mindset
- Coachable with a willingness to learn and grow professionally
- Reliable team player with leadership potential
- Full-time availability in Miami, FL
- Background in customer service, marketing, hospitality, sports, or sales is a plus (not required)
- Bachelor’s degree in Marketing, Business, Communications, or related field is a bonus (not required)
What We Offer
- Clear advancement opportunities into leadership and management roles
- Hands-on training with ongoing mentorship and development
- Real-world experience in marketing, customer engagement, and campaign strategy
- Team-oriented, high-energy work environment
- Performance-based recognition and growth opportunities
- Weekly pay and additional earning potential
If you’re looking to build valuable professional skills while growing within a fast-paced and supportive environment, apply today to join Crown and Palm in Miami, FL.