What are the responsibilities and job description for the Front Desk Agent position at The Cove Hotel?
The Cove Hotel is looking for one front desk agent to join our team. We are the #1 rated hotel in Long Beach and located on 200 East Willow Street. Our ideal candidate is a self-starter, ambitious, and engaged.
Responsibilities
- Greet and welcome guests in a friendly and professional manner
- Answer and screen phone calls
- Make and manage reservations and billing
- Maintaining office cleanliness and organization of resources
Qualifications
- Proven experience working as a front desk agent or similar position
- Knowledge of spreadsheets and word processing documents
- Excellent customer service skills and courteous phone manner
- Time-management and organizational skills
We are looking forward to reading your application.