What are the responsibilities and job description for the Shop Attendant - Racquet Sports position at The Country Club of Virginia, Inc?
Do you want to work for one of the Top 10 Country Clubs in the nation? How about one of the Top Workplaces in Richmond, VA? If so, then you've found the right place! The Country Club of Virginia is searching for hospitality-driven team members who want to continuously make a positive impact on the organization and the individuals around them.
CCV is actively searching for a full-time and part-time, year-round Racquet Sports Shop Attendants to help assist members and guests with scheduling, court monitoring, and purchasing equipment to ensure a quality racquet sports experience.
Schedule
- Full-time and part-time, working 3-5 shifts per week, with availability for weekends and holidays as needed. Shifts will vary between morning, afternoon, and evening to meet business needs, typically ranging from 8:00 AM to 8:30 PM. Approximately 25-40 hours per week, depending on availability.
Essential Duties include the following (other duties may be assigned):
- Greet members and guests warmly
- Provide information about programs and events
- Provide assistance with merchandise including racquets, shoes, apparel, and other necessities
- Schedule and monitor court times, register members for tournaments, events, and clinics
- Track daily participation of facility and programs
- Verify and identify memberships of players, manage court reservations, and enforce facility rules
- Restring and regrip racquets
- Complete opening and closing procedures
- Assist Pro Shop Manager with creating displays, stocking merchandise, and maintaining the shop’s appearance
- Assist with monthly inventory
- Operate point-of-sale computer system to assist members and guests with purchases
- Exhibit exceptional interpersonal and verbal communication skills
- Responsible for addressing complaints and resolving problems
Education and/or Experience
Racquet sports retail experience or training preferred but not required.
Club Profile
The Country Club of Virginia is one of America’s oldest and finest private, member-owned clubs. CCV is currently ranked #7 on the Platinum Clubs of America list, out of thousands of recognized clubs. Located in Richmond, Virginia, CCV was organized in 1908 and is one of the nation’s largest full-service country clubs. The club’s 8,000 members support 1,111 acres containing two superb clubhouses situated seven miles apart, 54 holes of golf, 24 tennis courts, five squash courts, three platform tennis courts, a 100,000 square foot fitness complex, five pools, five dining outlets, three snack bars, and special event venues. In season, CCV employs a staff of over 800 and has an operating budget in excess of $52 million.
CCV conducts post-offer drug tests and criminal background screenings.