What are the responsibilities and job description for the Banquet Servers/Waitstaff position at The Country Club of Scranton?
Job Description
Hiring banquet waitstaff/servers for club events.
Job Duties:
- Provide excellent customer services
- Greeting guests as they arrive to the event and directing them to the right table or seat
- Anticipate guests’ needs and exceed customer service expectations.
- Relay food and beverage orders.
- Circle around the event with trays of appetizers and beverages easily accessible to the guests
- Pointing guests in the right direction for necessary services and features of the event
- Adhere to all relevant health department rules/regulations and all customer service guidelines
- Assist with the complete setup and breakdown of the banquet area.
- Maintain composure in a fast-paced environment.
- Relay important information about orders, allergies and special requests to the appropriate person.
- Respond urgently and appropriately to any concerns.
- Present in professional appearance and mannerisms.
Must be able to lift 15 pounds.
Must be able to stand and walk for minimum of 8 hours.
College degree not required- training available/experience preferred.
Hourly rate based on experience and department.
Weekend availability preferred.
Job Types: Full-time, Part-time
Shift:
- Day shift
- Evening shift
- Morning shift
Work Location: In person