What are the responsibilities and job description for the Waitstaff position at Pocono Mountain Hospitality?
Now Hiring: Waitstaff (Professional Plate Juggler & Guest Happiness Expert)
Can you carry three plates, remember six drink orders, and still smile when someone says, “I’m ready to order… actually give me one more minute”?
Do you thrive in fast-paced organized chaos and somehow make it all look easy?
Then we want to meet you.
We’re looking for energetic, friendly, and dependable waitstaff to join our busy restaurant team. This isn’t just about taking orders—it’s about creating great dining experiences, keeping service smooth, and making guests feel like VIPs (even when the kitchen printer sounds like it’s having a meltdown).
What Your Shift Might Look Like:
- Greeting guests and making them feel right at home
- Taking food and drink orders with speed and accuracy
- Delivering meals, refilling drinks, and anticipating guest needs
- Moving fast during the rush while staying calm and organized
- Handling payments and keeping tables turning smoothly
- Working closely with bartenders, hosts, and kitchen staff to keep service flowing
Some shifts are easy.
Some shifts feel like cardio with an apron.
Either way—you’re ready.
You’d Be a Great Fit If You:
- Have serving or customer service experience (restaurant experience is a big plus)
- Can multitask without short-circuiting
- Stay positive under pressure
- Are outgoing, personable, and great with people
- Have strong communication and teamwork skills
- Understand that hustle and attitude matter just as much as experience
Bonus Points If You:
- Can balance a tray like a circus professional
- Have mastered the art of writing tiny but readable order notes
- Can answer “What’s good here?” without saying everything
- Know that “I’ll just have water” rarely means just water
What We Offer
- Strong earning potential
- Fast-paced shifts that fly by
- A supportive team environment
- Opportunities to grow
- Enough stories to entertain your friends forever
This job isn’t for someone who wants to stand still.
We’re looking for people with energy, personality, hustle, and heart—the kind of people who make busy nights feel fun.
Think you’ve got what it takes?
Apply today and come join the team!
Work Location: In person