What are the responsibilities and job description for the Server position at The Country Club of Hudson?
Server
Related Titles: Server
Reports to: Service Manager, Food and Beverage Director
Supervises: No supervisory duties are included in this position.
Classification:
Education and/or Experience
· One year or more related experience and/or training preferred but not needed.
· High School diploma or GED preferred.
Job Knowledge, Core Competencies and Expectations
· Strong interpersonal as well as written and oral communication skills.
· Consistently follows all proper sanitation practices, including those related to personal hygiene.
· Ability to develop and maintain awareness of occupational hazards and safety precautions; skilled in following safety practices and recognizing hazards.
· Promotes member satisfaction through recognition and introductions to others.
Job Summary (Essential Functions)
Provide food and beverage service to club members and guests.
Job Tasks/Duties
· Performs pre- and post-work shift duties.
· Provides immediate attention to all members and guests upon seating.
· Distributes menus, if applicable.
· Takes beverage and food orders; suggestively sells drinks as appropriate.
· Places order with the bartender.
· Ice glasses, add garnishes or other ingredients.
· Places food and beverages on tray; delivers to members and guests.
· Serves food and beverages.
· Checks back to ensure satisfaction of members and guests.
· Removes empty glasses; cleans tables as required.
· Consistently follows all revenue control procedures.
· Verifies accuracy of member name and number as well as prices, tips and other charges on all bills.
· Presents bills to members and guests; handles all cash, credit card and member charges as prescribed by standard operating procedures.
· Keeps assigned tables, lounge and bus station and other areas clean.
· Advises supervisor of complaints as they occur.
· Attends staff meetings including pre-shift (line-up) sessions as required.
· Consistently complies with all state, local and club laws and policies relating to the service of alcohol; informs manager if service to a member or guest is questionable.
· Thanks members and guests; invites them to return.
· Completes other appropriate assignments as requested by the Food and Beverage Manager(s).
Licenses and Special Requirements
· Is of legal age to serve alcoholic beverages.
Physical Demands and Work Environment
· Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch and twist or reach.
· Push, pull or lift up to 50 pounds.
· Continuous repetitive motions.
· Work in hot, humid and noisy environment.
Job Types: Full-time, Part-time
Pay: $14.00 - $15.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience:
- Country Club : 1 year (Preferred)
Shift availability:
- Night Shift (Preferred)
- Day Shift (Preferred)
Work Location: In person
Salary : $14 - $15