What are the responsibilities and job description for the Billing and Collections Specialist position at The Counseling Center?
JOB SUMMARY
The Billing and Collections Specialist is responsible for performing billing and related functions.
ESSENTIAL FUNCTIONS
Essential functions are duties, which are essential or primary to the position or the reason the position exists. An individual must be able to perform the essential functions of the position with or without reasonable accommodation.
1. Enters client enrollment information into billing system, monitors data and provides related reports to supervisor.
2. Enters data related to provision of agency services into billing system, monitors billing functions and provides related reports to supervisor
3. Enters client data regarding case closure into billing system, monitors data and provides related reports to supervisor
4. Cooperates with other public agencies, including the Department of Human Services, in obtaining information and completing billing and collection services
5. Assists staff in completion of various reports by providing statistics and data
6. Positively represents the department/agency through appropriate interaction, personal appearance and attitude
SECONDARY FUNCTIONS
Secondary functions are duties, which are not exclusive of the position, can be performed by other positions; however, secondary duties are to be performed for the efficiency of The Counseling Center, Inc.
1. Assists administrative staff in Performance Improvement activities for agency as needed
2. Assists with office tasks as needed
3. Performs any other duties as assigned by the Program Coordinator/Director
COMPETENCIES
1. Knowledge/skill regarding office practices, procedures, and efficient operation of office machinery.
2. Ability in the area of effective communication and interpersonal skills with public and co-workers
3. Demonstrates appropriate understanding of working with confidential material and situations
4. Ability to understand and assimilate new information quickly
5. Ability to accurately complete reports, gather statistics, transfer data
6. Knowledge of various funding sources and what is required for billing
MINIMUM QUALIFICATIONS, INCLUDING TRAINING AND EXPERIENCE
1. High School diploma or equivalent
2. Prior experience of billing procedures related to client accounts and Management Information Systems experience preferred
3. Knowledge about the disease of alcohol addiction preferred
4. In Office Billing and Collections position