Chandelier Lounge General Manager - The Cosmopolitan

Las Vegas, Nevada The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests. THE JOB: The General Manager of Beverage will research and develop new service opportunities to ensure the staff is maximizing revenues by way of consistent, extensive training, and product development knowledge. To ensure consistency and quality service standards are met at all times. All duties are to be performed in accordance with departmental and policies, practices and procedures. THE DAY-TO-DAY: Oversee and lead assigned operational functions within the department consistent with the strategic plan and vision for the department, and the beverage division. Oversee management, delivery, and measurement of guest service within assigned department(s) consistent with the company’s core service standards and brand attributes. Provide input into the research, development, evaluation and implementation of new products, services, technology and processes to ensure the company competitive position and in anticipation of changing customer needs within the dynamic hospitality and gaming environment. Responsible for cost controls and necessary reporting requirements, including forecast reports, adherence to budget and Profit & Loss statements, and assisting with other reports as necessary. Maintain high level of motivation among all Employees by encouraging feedback and participation in decision-making processes; encourage all Employees to participate in development of promotional and marketing concepts. Provide coaching and feedback to help team members develop and strengthen skills and abilities needed to accomplish work objectives. Reviews ratings with social media outlets like Yelp and Trip Advisor, with Employees and management to learn how to develop a strategy to increase positive ratings. Schedule meetings with Employees in order to ensure correct execution of policies and procedures. Works with Security on the implementation of the security plan and training the staff to maintain a safe environment for patrons and employees. For example, plans for evacuation and dealing with unruly guests Direct Human Resources responsibilities for assigned department(s) to include creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company’s diversity commitment; adherence to the company’s status quo third party representation philosophy; compliance with company policies, legal requirements and collective bargaining agreements. Maintain a working relationship with unions; adherence to the company’s status quo third party representation philosophy; compliance with company policies, legal requirements and collective bargaining agreements. Resolve escalated issues with customers and or vendors with the recommended customer service-related comps as appropriate. Responsible for ensuring appropriate scheduling and staffing; must be able to direct and supervise employees and provide strategic direction for the entertainment provided in each venue. Manage multiple tasks in very high paced and stressful environment; remain calm in a very stressful environment. THE IDEAL CANDIDATE: Is 21 years of age 6 Years of Prior Relevant Experience (Previous work experience as a General Manager in the hospitality industry; preferably in a high-volume entertainment venue restaurant and/or casino environment.) Bachelor's Degree (In a related field) preferred THE PERKS & BENEFITS: Wellness incentive programs to help you stay healthy physically and mentally Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more Free meals in our employee dining room Free parking on and off shift Health & Income Protection benefits (for eligible employees) Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community VIEW JOB DESCRIPTION: https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=19723 Are you ready to JOIN THE SHOW? Apply today! At MGM Resorts, we exist to entertain the human race and provide an unforgettable escape. From delivering excellence for our guests to building and sustaining our communities, you can join our diverse teams of world-class talent and thrive in our collaborative environment. Our iconic MGM Resorts brands offer everyone a wide variety of exciting career opportunities with access to unlimited growth. Be part of a unique world filled with anticipation, entertainment and unparalleled experiences — combined with competitive rewards and exclusive perks. Together, we will use our meaningful relationships to continue to build our authentic culture. We know the importance of respecting each other’s differences. We embrace and leverage our diversity to achieve best-in-class experiences and create stronger ties with our employees, guests, suppliers and community partners. We stay committed to taking strong, principled stands on equality to better unify our world. MGM Resorts International develops, builds and operates unique destination resorts designed to provide a total resort experience, including first-class accommodations and dining, world-class entertainment, state-of-the-art meeting and convention facilities, and high-quality retail and gaming experiences. We know the importance of respecting each other’s differences. We embrace and leverage our diversity to achieve best-in-class experiences and create stronger ties with our employees, guests, suppliers and community partners. We stay committed to taking strong, principled stands on equality to better unify our world. MGM Resorts International believes in providing opportunity for every employee to grow, develop and succeed in a work environment where you can be your best. We encourage you to explore our job opportunities. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact us at talent@mgmresorts.com We are an Equal Opportunity Employer. We are also committed to protecting the privacy of visitors to our employment application site, including the protection of any personal information provided to us. For more information about MGM Resorts International, including our privacy policy and commitment to diversity and inclusion, please visit http://www.mgmresorts.com/careers. For California residents, also see our California Privacy Notice that describes the categories of personal information and sensitive personal information we collect and provides certain details about our processing of that information.