Housekeeping Floor Manager - The Cosmopolitan

Las Vegas, Nevada The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests. THE JOB: Join the team as a Housekeeping Floor Manager at The Cosmopolitan, where you’ll lead a team dedicated to delivering exceptional cleanliness, comfort, and service throughout the property. In this role, you’ll oversee daily housekeeping operations within assigned areas, ensuring high standards are maintained and operations run smoothly and efficiently. Working in a fast-paced luxury resort environment, you’ll support team members, uphold departmental standards, and help create an outstanding guest experience that reflects the world-class service and elegance of the property. You will play a vital role in our mission to own the guest’s experience and create WOW memories that they will carry with them far beyond their stay with us! THE DAY-TO-DAY: Oversee and ensure the smooth operation of assigned housekeeping areas Supervise, train, direct, and assist Guest Room Attendants and House Persons Conduct daily briefings and schedule meetings with assigned team members Ensure cleanliness of guest rooms, hallways, lockers, lobbies, and assigned public areas in accordance with department standards Perform daily written guest room inspections and frequent visual inspections of guest rooms and public areas Monitor team productivity and communicate any performance concerns or areas below standards to the Executive Assistant Housekeeper Distribute workloads fairly and evenly among assigned team members Provide regular feedback, coaching, counseling, and discipline related to job performance, guest service, and department policies and procedures THE IDEAL CANDIDATE: Must be 18 years of age or older High School Diploma or GED Two (2) years of prior relevant experience in a related field, preferably Housekeeping and/or Hotel Management Knowledgeable with OSHA regulations, to include implementation and enforcement of safety guidelines, proper chemical usage, handling of BIOHAZARD materials, and injury prevention Exceptional customer service and interpersonal skills to communicate effectively with all stakeholders Must be able to work various shifts, including weekends and all holidays THE PERKS & BENEFITS: Health & Income Protection benefits (for eligible employees) Professional and personal development opportunities through employee programs and network groups Free meals in our Cosmopolitan employee dining room Free parking on and off-shift at all MGM Resorts properties Wellness incentive programs to help you stay healthy physically and mentally Access to company hotel, food and beverage, retail, and entertainment discounts VIEW JOB DESCRIPTION: https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=15827 Are you ready to JOIN THE SHOW? Apply today! At MGM Resorts, we exist to entertain the human race and provide an unforgettable escape. From delivering excellence for our guests to building and sustaining our communities, you can join our diverse teams of world-class talent and thrive in our collaborative environment. Our iconic MGM Resorts brands offer everyone a wide variety of exciting career opportunities with access to unlimited growth. Be part of a unique world filled with anticipation, entertainment and unparalleled experiences — combined with competitive rewards and exclusive perks. Together, we will use our meaningful relationships to continue to build our authentic culture. We know the importance of respecting each other’s differences. We embrace and leverage our diversity to achieve best-in-class experiences and create stronger ties with our employees, guests, suppliers and community partners. We stay committed to taking strong, principled stands on equality to better unify our world. MGM Resorts International develops, builds and operates unique destination resorts designed to provide a total resort experience, including first-class accommodations and dining, world-class entertainment, state-of-the-art meeting and convention facilities, and high-quality retail and gaming experiences. We know the importance of respecting each other’s differences. We embrace and leverage our diversity to achieve best-in-class experiences and create stronger ties with our employees, guests, suppliers and community partners. We stay committed to taking strong, principled stands on equality to better unify our world. MGM Resorts International believes in providing opportunity for every employee to grow, develop and succeed in a work environment where you can be your best. We encourage you to explore our job opportunities. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact us at talent@mgmresorts.com We are an Equal Opportunity Employer. We are also committed to protecting the privacy of visitors to our employment application site, including the protection of any personal information provided to us. For more information about MGM Resorts International, including our privacy policy and commitment to diversity and inclusion, please visit http://www.mgmresorts.com/careers. For California residents, also see our California Privacy Notice that describes the categories of personal information and sensitive personal information we collect and provides certain details about our processing of that information.