What are the responsibilities and job description for the Receiving Clerk position at The Cooper?
The Receiving Clerk at The Cooper, is responsible for supporting the Purchasing team by maintaining accurate inventory levels, organizing storerooms to impeccable standards, and ensuring timely distribution of supplies to all hotel departments. This role plays a critical part in upholding the operational flow of the hotel by ensuring that goods are stored safely, tracked accurately, and delivered efficiently—ultimately contributing to the seamless guest experience expected of a five-star luxury hotel.
Duties & Responsibilities
Inventory Management & Stock Control
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BHC is an equal employment opportunity employer. Employment decisions are based on merit and business needs, and are not based on race, color, sex (including pregnancy, childbirth, and related medical conditions), citizenship status, national origin, ancestry, gender identity or expression, sexual orientation, age, religion, creed, physical or mental disability, marital status, veteran status, uniformed service, political affiliation, genetic information, or any other factor or characteristic protected by applicable law. BHC participates in E-Verify.
Duties & Responsibilities
Inventory Management & Stock Control
- Receive, inspect, and store incoming goods according to established SOPs.
- Verify quantities and quality against packing slips and purchase orders.
- Ensure proper labeling, dating, and rotation based on FIFO (First In, First Out).
- Maintain accurate stock levels for all OS&E, housekeeping supplies, spa products, minibar items, F&B non-perishables, and operational materials.
- Conduct regular cycle counts and participate in monthly/quarterly/year-end inventories.
- Report low stock levels, discrepancies, damaged goods, or quality concerns promptly.
- Maintain storerooms in a clean, organized, and Forbes-standard condition at all times.
- Ensure proper shelving, storage layout, and accessibility for all items.
- Uphold sanitation standards, proper chemical storage, and safety compliance.
- Monitor and maintain cleanliness schedules, including sweeping, mopping, and trash removal.
- Accurately pick, pack, and distribute items based on approved department requisitions.
- Deliver goods in a timely and courteous manner to Housekeeping, Engineering, Spa, F&B, Retail, Security, and other departments.
- Assist with the organization of special deliveries and high-value or controlled items.
- Ensure all transactions are recorded in the hotel’s inventory or purchasing system.
- Assist the Receiving team with unloading deliveries, checking invoices, and staging goods for stocking.
- Help maintain order and safety within loading dock and receiving areas during high-volume delivery periods.
- Coordinate with the Loading Dock Manager on delivery discrepancies or storage concerns.
- Follow all hotel policies, safety procedures, and HACCP or sanitation guidelines where applicable.
- Ensure chemical and equipment storage meets local regulations and brand requirements.
- Support sustainability initiatives such as recycling, proper waste sorting, and minimizing product waste.
- Maintain security and accountability for high-value items and controlled storeroom access.
- Prior experience in storeroom, warehouse, retail stock, or receiving operations preferred; hospitality experience strongly valued.
- Basic understanding of inventory systems and stock control procedures.
- Strong attention to detail, accuracy, and organizational skills.
- Ability to prioritize tasks and manage time in a fast-paced environment.
- Strong communication and teamwork abilities.
- Experience using procurement/inventory systems preferred.
- Ability to lift, push, pull, and carry 30–50 lbs. frequently.
- Prolonged periods of standing, walking, and moving inventory items.
- Bending, kneeling, reaching, and climbing ladders or step stools as needed.
- Ability to operate pallet jacks, carts, and hand trucks safely.
- Comfort working in varying temperatures (storerooms, loading dock, walk-ins).
- Ability to work early mornings, evenings, weekends, or holidays based on operational needs.
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BHC is an equal employment opportunity employer. Employment decisions are based on merit and business needs, and are not based on race, color, sex (including pregnancy, childbirth, and related medical conditions), citizenship status, national origin, ancestry, gender identity or expression, sexual orientation, age, religion, creed, physical or mental disability, marital status, veteran status, uniformed service, political affiliation, genetic information, or any other factor or characteristic protected by applicable law. BHC participates in E-Verify.