What are the responsibilities and job description for the Banquet Houseperson position at The Cooper?
Position Summary
The primary role is to set up, break down, and maintain cleanliness of all function spaces and back-of-the-house areas. While no job description can possibly provide a comprehensive list of job duties, the following is a summary of the major responsibilities for the position.
Duties/Responsibilities
High school diploma or equivalent.
Physical Requirements
The physical demands described here are representative of those that must be met by a colleague to successfully perform the essential functions of this job:
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BHC is an equal employment opportunity employer. Employment decisions are based on merit and business needs, and are not based on race, color, sex (including pregnancy, childbirth, and related medical conditions), citizenship status, national origin, ancestry, gender identity or expression, sexual orientation, age, religion, creed, physical or mental disability, marital status, veteran status, uniformed service, political affiliation, genetic information, or any other factor or characteristic protected by applicable law. BHC participates in E-Verify.
The primary role is to set up, break down, and maintain cleanliness of all function spaces and back-of-the-house areas. While no job description can possibly provide a comprehensive list of job duties, the following is a summary of the major responsibilities for the position.
Duties/Responsibilities
- Set meeting rooms per the specifications of the BEO according to hotel standards.
- Break down meeting rooms as assigned; put equipment in their proper place; vacuum floors.
- Refresh meeting rooms during meal breaks and coffee breaks.
- Assist in the upkeep and organization of storage and back-of-the-house areas.
- Move client materials, boxes, etc. as directed.
- During CPE functions, load trucks with necessary equipment according to the pull sheet.
- During CPE functions, assist the kitchen staff in ensuring top-quality food presentation.
- During CPE functions, ensure that food sanitation rules are being followed.
- Anticipate guests’ needs; respond promptly and acknowledge all guests, however busy and any time of day.
- Ensure all banquet equipment is maintained and stored properly.
- Assist in other areas as needed.
- Ability to provide friendly, efficient, and courteous service to guests.
- Ability to work under pressure, be organized, self-motivated and work well with others.
- Strong positive attitude and ability to initiate light conversation with guests.
- Knowledge of hotel property and operating hours of each guest service area.
- Knowledge of proper handling and storage of food and beverage items/
- Knowledge of specific room set-up styles.
High school diploma or equivalent.
Physical Requirements
The physical demands described here are representative of those that must be met by a colleague to successfully perform the essential functions of this job:
- Must be able to lift equipment, supplies, etc. of at least 50 pounds.
- Must be able to resolve problems, handle conflict, and make effective decisions under pressure.
- The role may require extended periods of time on your feet, especially during peak hotel hours or events.
- Clear vision is important for reading reports, analyzing data, and overseeing Concierge activities.
- Good hearing is necessary for effective communication with colleagues, guests, and stakeholders.
_______________________________________________________________________________
BHC is an equal employment opportunity employer. Employment decisions are based on merit and business needs, and are not based on race, color, sex (including pregnancy, childbirth, and related medical conditions), citizenship status, national origin, ancestry, gender identity or expression, sexual orientation, age, religion, creed, physical or mental disability, marital status, veteran status, uniformed service, political affiliation, genetic information, or any other factor or characteristic protected by applicable law. BHC participates in E-Verify.