Distribution Center Operations Manager

Overview

What We Stand For  

Established in 1978, The Container Store has grown to be the leading specialty retailer of storage and organization products in the United States and the only national retailer solely devoted to the category. We provide creative, multifunctional, customizable storage and organization solutions that help our customers save time, save space and improve the quality of their lives. We foster a culture built around our Foundation Principles, which define how we approach our relationships with our employees, vendors, customers and communities and influence every aspect of our business. 

Responsibilities

The Distribution Center Manager position is responsible for achieving the operational and financial objectives for the Distribution Center, ensuring a cost-effective operation, as well as efficient utilization of the facility.  Working closely with the Distribution Director and the other Distribution Managers, this position is responsible for managing the day to day operations for their department including labor schedules, long-range planning and future automation, system changes and implementation.  This is a full-time, on-site, salaried, exempt position at our Aberdeen, MD facility.

• Responsible for driving the vision and solution that supports the high growth rate of our Distribution Center. 
• Provides operational knowledge and a thorough understanding of all company communication and vision with Supervisors through regularly scheduled meetings. 
• Oversees and directs Distribution Supervisors, as well as 75-100 employees. 
• In collaboration with the entire Distribution management team, determines the department’s labor needs, work schedule and adjust accordingly when appropriate to best manage the department’s payroll expense plan. 
• Maintains and promotes a safe work environment for all employees 
• Evaluates all company and distribution reporting and metrics and applies that knowledge to drive efficiencies throughout the operation. 
• Leads, coaches, trains and manages the values and attitudes of all distribution employees by managing behavior, actions and performance through proper communication and follow-up. 
• Conducts timely and objective salary and performance reviews of direct reports and participates in full-time and part-time staff reviews, as appropriate.
• Manages corrective/disciplinary action when necessary, collaborating with the Distribution Director on the appropriate conversations, actions, follow-up and documentation.
• Maintains profit and loss responsibility for a distribution operation.
• Ability to work in a non-climate controlled environment. 
• Contributes to a clean and safe Distribution Center. 
• Consistently arrives promptly to work the assigned schedule. 
• Responsible for maintaining discretion related to all confidential/sensitive company and customer information. 
• Performs other requested tasks and duties.

The Benefits of Working Here

Our benefits exemplify our commitment to ensuring employees and their families are well taken care of, safe and secure.  Some of our benefits include:

• Competitive Pay, Pay Range $85,000 - 110,000 depending on experience
• Medical/Dental/Vision Plans
• Discount: 50% on elfa, 40% on Merchandise and Gift Cards, 30% on Installation
• Paid Time Off plus Holidays
• 401(k) Retirement Plan
• Employee First Fund: providing grants to employees experiencing unforeseen emergencies

Qualifications

What You Bring To Us

• College degree preferred. 
• 7-10 years’ distribution experience; retail experience a plus. 
• Computer literate with experience in operating a database, spreadsheets, and Microsoft software. 
• Based in Aberdeen, MD area. 
• Automation, LM and WMS experience preferred. 
• Experience managing others including career development, directing and evaluating work. 
• Ability to pass background checks and investigations due to foreign, federal, state and local regulations; based on position responsibility and sensitivity, periodic check and reinvestigations may be performed.  
• Is committed to working scheduled hours and has the flexibility to work additional hours based on changing business needs. 
• Knowledge of industry business and passion for following trends in the industry.  
• Ability to communicate clearly and effectively, both orally and in writing, at all levels within and outside the organization. 
• Ability to quickly separate the mission-critical tasks from the lower priority tasks; focuses on the most value-added projects of the day or week. 
• Flexible, with a positive attitude and passion for knowledge. 
• Strong time management and organizational skills with the ability to successfully manage multiple projects at once. 
• Possesses focused attention to detail and solid organizational and prioritization skills while working quickly and accurately under pressure.  
• Professional manner and strong communication skills internally and with outside vendor partners. 
• Makes strategic and effective decisions in the best interest of our customers and our company, taking care to objectively process information. 
• Ability to work within and exemplify The Container Store brand which we describe as matchless, fun, authentic, team, sustainable, life-changing, unique, trust and partnership. 

The Container Store promotes a smoke-free, drug-free environment. 

We are proud to be an Equal Opportunity Employer and comply with the

Americans with Disabilities Act

Office Physical Requirements

State Specific Notices

Distribution Center Physical Requirements

Salary : $85,000 - $110,000