Clinical Supervisor - AOP

Summary: This position is responsible for the supervision of 4 to 6 mental health professionals. This includes supervision of client care, responsibility for team production and implementation of clinical & administrative policy. This position supervises and ensures that clinical services are in compliance with State and Federal regulations, funding source requirements agency policies and procedures.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Provide clinical and administrative supervision to departmental staff on a daily basis.
• Monitor clients progress and ensure appropriateness for services, making assessments regarding treatment needs and level of care decisions.
• Effectively conduct staff meetings on a monthly basis.
• Monitor and evaluate clinical and administrative staff job performance on a weekly basis.
• Review staff program documentation; ensure all documentation and authorizations are requested; complete, accurate and processed in a timely manner.
• Maintain knowledge of current trends and developments in the field through review of literature and contacts with other professionals and organizations as needed.
• Responsible for the generation of new and/or revised programmatic policies and procedures.
• Utilize local resource networks for client referrals and to reinforce program continuity as needed.
• Participate in agency meetings and committees related to the operation of the program or department on a monthly basis.
• Participate in annual budget planning and development sessions; monitor program expenditures and production.
• Recommend and initiate staff training and development.
• Complete weekly, monthly and quarterly reports, annual goals and objective reports as dictated by the program director

Supervisory Responsibilities

Directly supervises 4 to 6 clinical mental health professionals. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees (CBT & PE); planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Competencies: To perform the job successfully, an individual should demonstrate the following competencies:

• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
• Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
• Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
• Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
• Delegation - Delegates work assignments; Matches the responsibility to the person; Gives authority to work independently; Sets expectations and monitors delegated activities; Provides recognition for results.
• Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others.
• Managing People - Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates' activities; Makes self available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products and services.; Continually works to improve supervisory skills.
• Ethics - Treats people with respect; Keeps commitments; inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
• Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization's goals and values.
• Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.

• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions.
• Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.

Disclaimer:

This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications.

The Consortium is an EOE/Veterans/Disabled/LGBT employer.

The Consortium is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment basis of race (to include hair type, hair texture, or hair style), color, religious creed (to include all aspects of religious observances and practice, as well as belief), disability, ancestry, national origin, age (40 and over), or sex (to include pregnancy status, childbirth status, breastfeeding status, sex assigned at birth, gender identity or expression, affectional or sexual orientation, and differences in sex), and retaliation or any other basis protected by applicable law..

Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

A licensed mental health clinician, licensed professional counselors (LPC) or licensed clinical social workers (LCSW). If not licensed, must meet the requirements listed: a masters degree from an accredited university or college in a mental health discipline, such as psychology, counseling, clinical social work or marriage and family therapy. At least 1 to 2 years supervisor experience in mental health treatment background.

Certificates, Licenses, Registrations: LPC, LCSW and CPR certification

Salary : $65,000 - $70,000