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Program Manager 1 - CREST Center (New Haven)

THE CONNECTION INC
New Haven, CT Full Time
POSTED ON 2/2/2026 CLOSED ON 4/2/2026

What are the responsibilities and job description for the Program Manager 1 - CREST Center (New Haven) position at THE CONNECTION INC?

Position: Program Manager 1

Program: CREST Center

Location: New Haven, CT 

Salary: $55,000/year

Schedule: Full time, 40 hours, Monday-Friday, 1st shift 

 

Program Summary:

The Connection’s Community Justice Services are grounded in the belief that every individual has the potential to change and lead a healthy, productive life. Our programs promote public safety while reducing barriers for individuals reentering and living in the community, using a trauma-informed, person-centered approach.

 

Position Summary:
CREST (Community Reporting Engagement Support and Treatment) is a structured day reporting program that provides case management, skill building, recovery-based and pro-social services to individuals with a primary mental health diagnosis who are justice involved.  Services are provided in collaboration with the DMHAS operated Connecticut Mental Health center.

This position provides supervision to program staff, coordinates closely with community partners & referral sources, ensures adherence to contractual expectations and internal policies and procedures and promotes a structured trauma-informed environment that supports individuals served.  

Key Responsibilities:

  • Lead, support, and supervise the operations of the CREST Program
  • Implement and oversee systems and processes to enhance service effectiveness and contract compliance
  • Build and maintain productive relationships with state agencies, and community partners
  • Oversee staff performance, training, and professional development

Qualifications:

  • Strong organizational and communication skills
  • Proven experience in program operations and staff supervision
  • Experience working with individuals with psychiatric needs & those impacted by the criminal justice system

Requirements:

  • Bachelor’s Degree and 5 years related experience/2 years supervisory 
  • Valid Connecticut Driver’s License

Orientation:

If selected for employment with The Connection, newly hired employees will be required to attend a two (2) day mandatory New Hire Orientation at our Roscommon office located in Middletown.

Benefits:

  • Medical, dental, vision benefits are offered along with other additional voluntary coverages with full time employment
  • 403(b) retirement plan with employer matching contribution
  • Company paid short and long term disability and life insurance with full time employment
  • Paid time off (vacation, personal and sick) with full time employment
  • 12 paid holidays

 

The Connection is a statewide human services and community development agency that provides unique solutions to the problems of homelessness, mental illness, substance use, improving child welfare and community justice rehabilitation. For additional information, visit www.theconnectioninc.org.

Salary : $55,000

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