What are the responsibilities and job description for the Donor Registration Attendant Part-time position at The Community Blood Center?
JOB REQUIREMENTS: Join a team dedicated to saving lives every single
daythat\'s what working at The Community Blood Center (CBC) is really
all about. CBC works closely with a community of volunteer blood donors
to ensure a reliable blood supply is available to more than 40
hospitals. By joining CBC, you play an instrumental role in making this
happen. JOB SUMMARY: Responsible for donor services functions which
include greeting donors/guests, donor registration, cafe duties and
associated clerical duties. ESSENTIAL DUTIES AND RESPONSIBILITIES: 1.
Always exhibits exceptional customer service. 2. Greets and registers
donors, instructs donors to review ReadyDonor information and answer
Donor Heath History Questionnaire. 3. Greets guests/contractors and
contacts appropriate blood center personnel. Notifies appropriate CBC
personnel of deliveries. 4. As needed, performs donor registration
activities at alternate fixed sites and mobile blood drives. 5. As
needed, performs caf attendant duties. -Monitors donors for any adverse
post-donation reactions and summons assistance from the collection
staff. -Serves refreshments to donors. Replenishes the refreshments and
cafe supplies. Maintains a clean, neat setting in the cafe, including
any housekeeping tasks indicated. 6. Monitors and submits supply order
forms to purchasing agent on a timely basis. 7. As directed, assists in
training of new employees and volunteers. 8. Encourages donors to
schedule future donation appointments prior to their departing. 9.
Provides donors with information regarding the blood center, blood
donation types and/or CBC programs and their donation level. 10. Assist
donor and promote donor app, Lifesaver Rewards and all marketing
promotions. 11. Demonstrates knowledge of applications/software used by
department including, but not limited to: MS Office, HemaConnect,
HemaCollect, Ready Donor, Donor App, Volgistics, Employee Portal, UKG,
Concur. 12. Assists with clerical, reception tasks and any other duties
as assigned. 13. Complies with all policies and procedures as outlined
in the CBC Employee Handbook, CBC SOPs or directives. Maintains current
level of job-related skills by attending in-service, training sessions
and reading publications. \*\*\*\*\* OTHER EXPERIENCE AND
QUALIFICATIONS: JOB QUALIFICATION REQUIREMENTS: This position requires
excellent verbal and written communication skills and the ability to
relate well with others. Strong, flexible interpersonal, data
entry/computer skills. Must be attentive to detail and possess good
follow through skills. Must maintain confidentiality of CBC and donor
information. Must act in a professional manner. Reliable transportation,
a valid driver\'s license, and the ability to travel throughout the
service territory to mobile blood drives and donation centers are
required for this position. Employee may occasionally be required to
lift objects or materials weighing up to 35 pounds. \*\*\*\*\*
APPLICATION INSTRUCTIONS: Apply Online:
https://www.communityblood.org/current-openings/donor-registration-attendant/
daythat\'s what working at The Community Blood Center (CBC) is really
all about. CBC works closely with a community of volunteer blood donors
to ensure a reliable blood supply is available to more than 40
hospitals. By joining CBC, you play an instrumental role in making this
happen. JOB SUMMARY: Responsible for donor services functions which
include greeting donors/guests, donor registration, cafe duties and
associated clerical duties. ESSENTIAL DUTIES AND RESPONSIBILITIES: 1.
Always exhibits exceptional customer service. 2. Greets and registers
donors, instructs donors to review ReadyDonor information and answer
Donor Heath History Questionnaire. 3. Greets guests/contractors and
contacts appropriate blood center personnel. Notifies appropriate CBC
personnel of deliveries. 4. As needed, performs donor registration
activities at alternate fixed sites and mobile blood drives. 5. As
needed, performs caf attendant duties. -Monitors donors for any adverse
post-donation reactions and summons assistance from the collection
staff. -Serves refreshments to donors. Replenishes the refreshments and
cafe supplies. Maintains a clean, neat setting in the cafe, including
any housekeeping tasks indicated. 6. Monitors and submits supply order
forms to purchasing agent on a timely basis. 7. As directed, assists in
training of new employees and volunteers. 8. Encourages donors to
schedule future donation appointments prior to their departing. 9.
Provides donors with information regarding the blood center, blood
donation types and/or CBC programs and their donation level. 10. Assist
donor and promote donor app, Lifesaver Rewards and all marketing
promotions. 11. Demonstrates knowledge of applications/software used by
department including, but not limited to: MS Office, HemaConnect,
HemaCollect, Ready Donor, Donor App, Volgistics, Employee Portal, UKG,
Concur. 12. Assists with clerical, reception tasks and any other duties
as assigned. 13. Complies with all policies and procedures as outlined
in the CBC Employee Handbook, CBC SOPs or directives. Maintains current
level of job-related skills by attending in-service, training sessions
and reading publications. \*\*\*\*\* OTHER EXPERIENCE AND
QUALIFICATIONS: JOB QUALIFICATION REQUIREMENTS: This position requires
excellent verbal and written communication skills and the ability to
relate well with others. Strong, flexible interpersonal, data
entry/computer skills. Must be attentive to detail and possess good
follow through skills. Must maintain confidentiality of CBC and donor
information. Must act in a professional manner. Reliable transportation,
a valid driver\'s license, and the ability to travel throughout the
service territory to mobile blood drives and donation centers are
required for this position. Employee may occasionally be required to
lift objects or materials weighing up to 35 pounds. \*\*\*\*\*
APPLICATION INSTRUCTIONS: Apply Online:
https://www.communityblood.org/current-openings/donor-registration-attendant/