Donor Collections Coordinator

JOB REQUIREMENTS: Are you an experienced phlebotomist looking to make a

meaningful impact every day? We\'re seeking a skilled professional

committed to quality care, donor safety, and exceptional service to

ensure every collection supports patients in need. Join our dedicated

team and play a vital role in our life-saving mission. JOB SUMMARY:

Responsible for ensuring donor suitability and collection of blood in

accordance with all applicable regulations, standards, procedures and

policies at the assigned donor collection operation. Performs Team

Supervisor functions during assigned donor collection operations in the

absence of a Team Supervisor. Ensures an engaged working environment

That Provides Exceptional Customer Service. ESSENTIAL DUTIES AND

RESPONSIBILITIES (other duties may be assigned): 1. Ensures the assigned

donor collection operation is operating in accordance with all

applicable regulations, standards, policies, and procedures. This

includes coaching staff and volunteers on appropriate performance.

Manages the working environment to ensure collaboration and teamwork

occurs. 2. Appropriately manages donor flow and ensures all donors,

sponsors and coordinators receive exceptional customer service as

trained in AIDET. 3. Ensures all pre-operation functions are

appropriately completed and assign staff duties during the course of the

blood collection operation. 4. Performs all the technical functions

required of the assigned operation which includes proficiency in whole

blood collections at the Donor Specialist & Automation Specialist job

description and may include: a. Setting up and running a mobile

operation in accordance with all applicable regulations either on a

mobile vehicle or inside a sponsoring organization b. Effectively

interacts and establishes positive relationships with sponsoring

organizations and blood drive coordinators. c. Performing automated

procedures as assigned to the designated team (e.g. Alyx operation for

mobile teams and Trima operation for donor center teams) 5. Serves as a

resource for team members to include the resolution of donor eligibility

and other technical issues. 6. Assists in team evaluation for coaching

and development to SOP adherence is monitored. 7. Ensures the blood

collection areas are maintained and managed to ensure a clean, safe

working environment. 8. Responsible for ensuring adequate supplies and

equipment are available to the team to perform job duties. 9. Ensures

Collections QC functions including record review, start of day and end

of day tasks, completing Correction Reports, performing audits,

reviewing QC records and data sheets, and assisting with QC activities

as requested. 10. Maintains applicable documentation and provides

information to the Team Supervisor regarding issues or concerns. 11.

Provide adequate staffing levels for scheduled collection activities by

responding to and covering call-ins during on-call shifts by working

with other team leaders and supervisors as needed. \*\*\*\*\* OTHER

EXPERIENCE AND QUALIFICATIONS: JOB QUALIFICATION REQUIREMENTS: High

School Diploma or equivalency required AND at least six months of

progressive experience or equivalent Post-secondary education is highly

desirable. Trained and competent in whole blood collections. Knowledge

Of Medical Terminology Desirable. Supervisor Experience Preferred.

Strong interpersonal skills. Excellent communication skills. Excellent

Customer Service. High Level Of Organizational Skills Required. Skilled

in accurate documentation with emphasis on detail. Problem-solving

aptitude \*\*\*\*\* APPLICATION INSTRUCTIONS: Apply Online:

https://www.communityblood.org/current-openings/donor-collections-coordinator/