WIC Breastfeeding Peer Helper

The WIC Breastfeeding Peer Helper provides breastfeeding education, encouragement, and support to pregnant and breastfeeding WIC participants. Reporting to the WIC Health Professional/Breastfeeding Coordinator, this role supports client engagement and retention through one-on-one counseling, on-call assistance, distribution of breastfeeding supplies, documentation, and community outreach activities that promote positive breastfeeding outcomes.

Functional Area: Breastfeeding Education and Support

Estimated Effort: 60%

Responsibilities, Deliverables, Outcomes and Expectations:

• Conduct counseling sessions with pregnant and breastfeeding WIC clients.

• Assist the WIC Health Professional/Breastfeeding Coordinator with group education sessions.

• Mail breastfeeding, pregnancy, and due-date educational materials to clients.

• Carry the breastfeeding on-call cell phone to answer client questions as needed.

• Distribute breast pumps and breastfeeding supplies in accordance with program guidelines.

• Document client encounters and communications accurately in the WIC computer system.

• Obtain required continuing education to maintain lactation-related credentials.

Functional Area: Community Engagement and Outreach

Estimated Effort: 30%

Responsibilities, Deliverables, Outcomes and Expectations:

• Monitor and regulate breastfeeding-related social media pages.

• Assist with planning and participation in community outreach events.

• Support the COPE Program through Waverly City Schools in collaboration with the Breastfeeding Coordinator.

Functional Area: Agency Service

Estimated Effort: 10%

Responsibilities, Deliverables, Outcomes and Expectations:

• Attend WIC staff meetings.

• Participate in committee meetings as assigned by the WIC Health Professional/Breastfeeding Coordinator or WIC Director.

• Complete all required annual agency and program trainings.

Minimum Requirements

Education:
High School Diploma or equivalent.

Job-Related Experience:

• Completion of a minimum of 20 hours of state-approved breastfeeding training.

• Completion of at least six (6) hours of continuing education annually in the field of lactation.

People Management Experience:
Not applicable.

Licenses, Certifications, and Accreditations:
None required.

Preferred Qualifications

• Certified Lactation Counselor (CLC).

Working Conditions

This position operates primarily in a well-lit medical office environment with minimal travel required for community engagement activities. The role includes on-call responsibilities via the Peer Program cell phone. The position is typically scheduled 16 hours a week, Monday through Thursday.