What are the responsibilities and job description for the Chief Information Officer position at The Commercial & Savings Bank?
This is a full-time, on-site position at our Operations Center, in Millersburg, OH. In addition to a competitive base wage, CSB offers a wide variety of employee benefits listed below.
Essential Functions: Essential duties and responsibilities include the following; however, other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Strategic Leadership & Planning
- Direct the technology strategy of the bank to support business information and product system needs aligned with management's strategic objectives.
- Lead budgeting, strategic and tactical planning, and business process re-engineering for information systems and operations.
- Explore emerging technologies and evaluate their potential fit for future planning and implementation.
- Maintain active engagement with industry peers and organizations on information management and information technology matters.
Team Leadership & Supervision
- Supervise the Information Technology team, including hiring, performance management, coaching, and professional development.
- Foster a collaborative, accountable, and continuous-learning culture within the IT department.
Information Security & Risk Management
- Work in close partnership with CSB's Information Security Officer and hold primary responsibility for the protection of CSB data and systems.
- Stay current on the evolving threat environment and ensure adequate protections are maintained across all bank systems.
- Support the bank's risk management programs, including IT risk assessments, vulnerability management, and the evaluation of new and emerging cyber risks.
- Oversee IT-related policies and procedures, ensuring they remain current with regulatory expectations and industry best practices.
Regulatory Compliance & Audit
- Ensure the IT function complies with applicable banking regulations and guidance, including FFIEC, GLBA, and other relevant frameworks.
- Serve as the primary IT point of contact for internal auditors, external auditors, and regulatory examiners.
- Coordinate remediation of IT-related audit and examination findings, and report progress to senior management.
Vendor & Third-Party Risk Management
- Oversee relationships with key technology vendors and service providers, including contract review, performance monitoring, and ongoing risk oversight.
- Partner with the bank's vendor management program to ensure critical IT vendors are appropriately assessed and monitored.
Project & Program Management
- Plan, organize, and coordinate IT projects, programs, and services; may directly manage specific initiatives as needed.
- Recommend and assist in implementing improved operating processes, automation, and organizational structures.
- Coordinate research and analytical studies; compile and expedite reports and program information from departmental input; formulate recommendations and prepare reports and correspondence.
Business Continuity, Disaster Recovery & Incident Response
- Participate in the Corporation's business continuity, disaster recovery, and incident response programs as a key contributor, supporting the designated coordinator in their administration and upkeep.
- Ensure that disaster recovery tests are completed on schedule and that systems perform as designed; identify gaps and drive remediation of any issues uncovered during testing.
- Coordinate the corporate response to business interruptions or cybersecurity events in the absence of the President or Information Security Officer.
Cross-Departmental Collaboration & Reporting
- Confer with other departments, managers, and consultants to explain policies and procedures and to align technology with business needs.
- Present on assigned projects and programs to senior management, the Board of Directors, and other stakeholders as requested.
- Report regularly to the President and, as appropriate, to the Board on the status of IT operations, risk posture, key initiatives, and performance metrics.
Education: A four-year degree in Information Technology, Computer Science, Business, or a related field is preferred. A minimum of 7 years of progressive experience in information technology, including at least 3 years in a management or leadership role. Banking or financial services experience is strongly preferred. An equivalent combination of education and experience may be considered.
Summary of Employee Benefits:
- Competitive base wage
- Incentive compensation and profit sharing
- Comprehensive benefits including medical, dental, vision, short- and long-term disability, and group life insurance – (plan and/or benefits eligibility requirements apply)
- Paid time off for vacation, illness, bereavement, and jury duty
- 401(k) with an employer match and on-site advisers
- Employee Assistant Program (EAP) with free access to mental health resources
- Comprehensive wellness program with financial incentives to promote a healthy lifestyle
- Training and professional development opportunities to help you reach your long-term goals
- Paid holidays available immediately upon hire
- Volunteerism opportunities to give back to our local communities
The Commercial & Savings Bank is an Equal Opportunity Employer.