What are the responsibilities and job description for the Front Desk Receptionist **** Hotel Experience Required****** 3pm-11pm 7am-3pm position at The Comfort Inn?
Experience working hotel front desk only need apply
****Weekends and Holidays are a must:*** Must be avialable for both shifts
Check in customers using Choice computer programs and equipment. Collect forms of payment following all company policy and procedures. Inform customers any relevant information about the area. Handle and resolve guest complaints. Invoice and bill guests for their stay. Communicate with guests to better understand their individual needs to provide them with the best service possible
Must have dependable transportation.
Summary
As a Front Desk Agent, you will be the first point of contact for our clients, providing exceptional customer service and administrative support. Reporting to the General Manager, your core responsibilities will include managing multi-line phone systems, handling inquiries, and maintaining organized records. Your proficiency in computer skills and office management will be essential in ensuring smooth daily operations. Join our team to play a vital role in delivering outstanding service and support.
Qualifications
- Strong computer skills and proficiency in Google Workspace
- Excellent customer service and phone etiquette
- Previous clerical and administrative experience
- Familiarity with multi-line phone systems and office management
- Ability to manage calendars and perform data entry tasks
- Will be responsible for shift laundry
- Keeping work area clean and neat
Job Type: Part-time
Pay: $16.00 - $16.50 per hour
Work Location: In person
Salary : $16 - $17