Chamber Operations & Membership Coordinator

Chamber Operations & Membership Coordinator

Part-Time, Hourly

Range $22.00 - $26.00 per hour

Position Summary

The Chamber Operations & Membership Coordinator serves as the operational backbone of the organization, supporting membership growth, member engagement, event success, office administration, and financial processes. This position plays a key role in delivering a positive member experience while ensuring the day-to-day operations of the Chamber run smoothly and efficiently.

Key Areas of Accountability

Membership Growth & Engagement

· Support membership recruitment, onboarding, retention, and engagement initiatives.

· Serve as a primary point of contact for prospective and current members.

· Maintain accurate membership records and database information.

· Assist in delivering member communications and outreach efforts.

· Support membership sales activities and follow-up processes.

· Ensure members receive maximum value from Chamber participation.

Events & Programs

· Support the successful execution of networking events, educational programs, ribbon cuttings, signature events, and committee meetings.

· Coordinate registration management and attendee communications.

· Prepare event materials, reports, badges, and registration documentation.

· Assist with sponsorship fulfillment and event logistics.

· Ensure a positive experience for attendees, sponsors, and volunteers.

Chamber Operations & Administration

· Manage front-office operations and member inquiries.

· Maintain records, filing systems, and administrative procedures.

· Process Certificates of Origin and other member service requests.

· Coordinate meeting materials and administrative support for leadership initiatives.

· Assist in maintaining an organized and professional office environment.

Financial Administration

· Support membership dues processing and accounts receivable activities.

· Coordinate event, sponsorship, and other Chamber-related invoicing.

· Maintain accurate billing records and assist with financial reporting.

· Support the President and Treasurer with operational reporting needs.

· Marketing & Communications Support

· Assist the Marketing Coordinator and Chamber leadership with communications initiatives as needed.

· Support the promotion of Chamber programs, events, and member opportunities.

· Assist with newsletter preparation, website updates, social media content scheduling, ribbon-cutting support, and basic Canva design projects.

· Help maintain consistent member communications and organizational visibility.

Qualifications

· Strong customer service and relationship-building skills.

· Experience in membership organizations, nonprofit administration, hospitality, events, or sales preferred.

· Excellent organizational and time-management skills.

· Comfortable working with databases, spreadsheets, and office software.

· Ability to manage multiple priorities with minimal supervision.

· Positive, professional, and member-focused approach.

Schedule

Monday Through Friday availability

20–25 hours per week

Colonie Chamber of Commerce is an Equal Opportunity Employer. We are committed to building a diverse and inclusive workplace and do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, genetic information, veteran status, marital status, or any other status protected by applicable federal, state, or local law.

All employment decisions are based on qualifications, merit, and organizational needs.

Pay: $22.00 - $26.00 per hour

Benefits:

• Flexible schedule

Work Location: In person

Salary : $22 - $26