What are the responsibilities and job description for the Membership and Marketing Coordinator- Country Club position at The Club at Quail Ridge?
The Membership and Marketing Coordinator will assist the Director of Marketing and Membership with day to day administration functions and frequent interaction with the membership. Monday-Friday 8am-4:30pm
Essential Functions
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http://www.quailridgecc.com/
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Essential Functions
- Responsible for the day to day administration of membership and marketing paperwork and documentation.
- Assist in the coordination of the Summer Member Program.
- Maintain all member packages.
- Interface with the real estate team as needed to support new members.
- Maintain current membership files, requests, and other membership notices/requirements.
- Processing prospective member applications (credit/background check/packets).
- Assisting with preparation of amendments to Club Bylaws.
- Follows-up on marketing efforts and member referrals as needed.
- Assist with the creation of marketing and membership reports.
- Effectively respond to member comments in accordance with Club standards.
- Provide ideas, feedback, and suggestions to continuously improve the services provided to members.
- Maintain response, attendance, and follow-up lists for membership and marketing events.
- Work collaboratively with all POA/Realty management, Boards, and members.
- Work with external vendor relationships.
- Prepare items for required membership meetings.
- Participate in assigned Board and Committee meetings; must be proficient at drafting minutes as assigned.
- Follow all membership applicable local, state, and federal laws.
- Perform/present membership orientations.
- Coordinate and plan membership activities and/or functions for the Director.
- Prepare invitations, agendas, and correspondence as needed.
- Perform new/prospect membership amenity/facility tours.
- Perform any other tasks as assigned by management.
- Must have excellent computer skills, including extensive use of Microsoft Office programs, Windows, Internet, Adobe Acrobat, and basic database and Customer Relationship Management (CRM) applications required; experience with graphic design software such as InDesign or Photoshop helpful; and related database knowledge expected.
- Must have knowledge of commonly used concepts, practices, and procedures within a country club.
- Efficiently handle multiple calls to customers, members/subscribers, vendors and the general public.
- Respond to member inquiries in a courteous and friendly manner.
- Must possess excellent interpersonal and conflict resolution skills.
- Must possess excellent written and verbal communication skills.
- Must possess excellent organizational skills and coordinate and complete tasks with limited supervision.
- Must be a detail-oriented individual and possess time management skills.
- Must maintain high performance standards.
- Simple computational skills (Add, Subtract, Multiply, Divide, Percent's)
- Fluent reading and writing in English with the ability to recognize signs and symbols.
- Ability to deal with routine changes often.
- Ability to deal effectively and tactfully with all employees, management and members.
- Ability to work in a fast paced environment.
- High School Diploma or equivalent required.
- Bachelor's Degree preferred, preferred major in Hospitality or Marketing management.
- Minimum of two year's club experience preferred in Membership and/or Marketing department.
- Marketing and/or membership previous experience preferred.
- Computer experience required, including but not limited to PowerPoint, Word, Excel, Outlook, Adobe Acrobat, and basic database and Customer Relationship Management (CRM) applications required; experience with graphic design software such as InDesign or Photoshop helpful; and related database knowledge expected.
- Experience with drafting/prepare minutes for committee meetings.
https://quailridgecc.applicantpro.com/jobs/
http://www.quailridgecc.com/
Drug Free Workplace
We Participate in E-Verify.
Job Posted by ApplicantPro
