Office Support / Office Manager

PART TIME POSITION -

The Clean Team, an award winning carpet & upholstery cleaning company located in Kingston, MA, is looking for a polished but down to earth individual with customer service experience who is very detailed oriented and has excellent client relation skills.

The ideal candidate will have a minimum of 5 years’ experience working in a professional environment, worked in a customer service environment, has computer experience and worked with a CRM in the past.

Must have experience with QuickBooks, Microsoft Word, Publisher & Excel. Knowledge of Constant Contact is a plus.

Duties include but not limited to;

-Professionally & cheerfully answer all phone calls;

-Greet & assist all walk-in clients with a friendly smile;

-Scheduling client appointments using our software;

-Manage & Prepare monthly mailings;

-Manage, Prepare & Send Monthly E-Newsletters using Constant Contact;

-Responding to client’s email inquiries;

-Maintain a tidy, organized office;

-Assist technicians as needed;

-Create, manage & post social media content;

-Order supplies, Office & Operations;

-Attend & Participate in occasional Networking Events during working hours

-Provide administrative and clerical support to management personnel;

-Assist clients by carrying in area rugs from their car to the office and then also bringing area rugs to their cars at time of pick up; The ideal candidate needs to be able to carry and lift 50 lbs alone;

-The ideal candidate will possess the desire to assist our clients with a caring and cheerful manner over the phone or in person;

-The ideal candidate will need to learn & retain various information about our industry;

-Potential weekly & monthly bonuses;

-Must be able to manage a busy office setting. Clients visit our office during the day. The phone can be very busy at times. Must be able to remember and record details from client conversations;

-Must love dogs - there is an office dog on premises;

-Hours are Mondays, Wednesdays, & Fridays 8:45 – 5:00-approx. Must be flexible to fill in for random vacations.

-Individual must be on time consistently & able to be flexible with time at end of day.

Please only apply if you are seriously interested in this position.

Thank you for your time - we look forward to meeting you.

Job Type: Part-time

Pay: From $24.00 per hour

Benefits:

• Employee discount

Schedule:

• 8 hour shift
• Day shift
• No weekends

Education:

• High school or equivalent (Required)

Experience:

• Office Administration: 5 years (Required)

Language:

• English (Required)

Work Location: In person

Salary : $24