What are the responsibilities and job description for the Student Life Manager - Veterans Affairs and Student Development Initiatives position at The City University of New York?
POSITION DETAILS
The Borough of Manhattan Community College (BMCC), part of the City University of New York (CUNY) system, is a vibrant, pluralistic learning community committed to students' intellectual and personal growth. The College bridges the economic and educational opportunity gap for students, more than half of whom are the first in their families to attend college. Working to strengthen a culture of care inside and outside the classroom, we share a passion for learning with students from around the world. Strategically located in downtown Manhattan, the College is in close proximity to the artistic communities of Tribeca and SoHo, the dynamic downtown financial district, and the center of New York City government at City Hall. BMCC prides itself on the diversity of our students. We are an inclusive community that promotes an atmosphere of mutual respect for each member's ethnicity, gender, age, disability, religion, political preference, sexual orientation, gender identity, and national origin, among other personal characteristics. BMCC's motto speaks to this shared sense of purpose and possibility: Start Here, Go Anywhere. We strive to increase degree completion, successful transfer, career achievement, and service and leadership within our community, New York City, and beyond.
The Manager of Veterans Affairs and Student Development Initiatives provides overall leadership, direction, and daily management of the Veterans Resource Center at Borough of Manhattan Community College (BMCC). Reporting to the Dean of Students, the Manager oversees all aspects of veterans’ affairs services and serves as the primary point of contact for student veterans. In addition to veterans’ services, the Manager works closely with the Office of Student Activities to support broader Student Affairs initiatives, including the delivery of student leadership training and other programs for the general student population. The Manager collaborates with campus partners, including Admissions, Registrar, Financial Aid, Testing, Academic Advising, Bursar, Counseling, Health Services, and the Office of Accessibility, to assist veterans, active-duty service members, Reservists/National Guard members, and military dependents with application, orientation, academic advisement, enrollment, registration, and VA/GI Bill certification.
Areas Of Responsibility Include, But Are Not Limited To
Minimum Qualifications:
Preferred Qualifications
Bachelor's degree and six years related experience required.
Manages the development, implementation, monitoring, and evaluation of student programs and quality of life issues, promoting the personal development of a diverse student population.
CUNY TITLE
Higher Education Associate
FLSA
Exempt
Compensation And Benefits
Salary range is $105,816 - $118,070; commensurate with qualifications, education and experience.
CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.
How To Apply
For full consideration, submit a cover letter and resume online via CUNY's web-based job system, addressing how your experience and credentials fulfill the responsibilities and qualifications outlined. The direct link to the job opening from external sources is:
https://hrsa.cunyfirst.cuny.edu/psc/erecruit/EMPLOYEE/HRMSCG/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1&JobOpeningId=31988&PostingSeq=1
Current CUNY employees must apply through CUNYfirst Employee Self Service using your login credentials. After you login to CUNYfirst, navigate to job openings by following the path from the Main Menu: Employee Self Service –>Careers
CLOSING DATE
April 27, 2026
JOB SEARCH CATEGORY
CUNY Job Posting: Managerial/Professional
EQUAL EMPLOYMENT OPPORTUNITY
CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.
Job ID: 31988
Location: Borough of Manhattan CC
Job Type: Full-Time
The Borough of Manhattan Community College (BMCC), part of the City University of New York (CUNY) system, is a vibrant, pluralistic learning community committed to students' intellectual and personal growth. The College bridges the economic and educational opportunity gap for students, more than half of whom are the first in their families to attend college. Working to strengthen a culture of care inside and outside the classroom, we share a passion for learning with students from around the world. Strategically located in downtown Manhattan, the College is in close proximity to the artistic communities of Tribeca and SoHo, the dynamic downtown financial district, and the center of New York City government at City Hall. BMCC prides itself on the diversity of our students. We are an inclusive community that promotes an atmosphere of mutual respect for each member's ethnicity, gender, age, disability, religion, political preference, sexual orientation, gender identity, and national origin, among other personal characteristics. BMCC's motto speaks to this shared sense of purpose and possibility: Start Here, Go Anywhere. We strive to increase degree completion, successful transfer, career achievement, and service and leadership within our community, New York City, and beyond.
The Manager of Veterans Affairs and Student Development Initiatives provides overall leadership, direction, and daily management of the Veterans Resource Center at Borough of Manhattan Community College (BMCC). Reporting to the Dean of Students, the Manager oversees all aspects of veterans’ affairs services and serves as the primary point of contact for student veterans. In addition to veterans’ services, the Manager works closely with the Office of Student Activities to support broader Student Affairs initiatives, including the delivery of student leadership training and other programs for the general student population. The Manager collaborates with campus partners, including Admissions, Registrar, Financial Aid, Testing, Academic Advising, Bursar, Counseling, Health Services, and the Office of Accessibility, to assist veterans, active-duty service members, Reservists/National Guard members, and military dependents with application, orientation, academic advisement, enrollment, registration, and VA/GI Bill certification.
Areas Of Responsibility Include, But Are Not Limited To
- Oversee, manage, and monitor all aspects of the Veterans Resource Center (VRC), including daily operations, policies and procedures, budget, and the flow of direct services provided by VRC.
- Oversee enrollment certification and monitor academic progress for students utilizing U.S. Department of Veterans Affairs educational benefits to ensure full compliance with VA rules and regulations.
- Develop and implement effective communication, outreach, and programmatic initiatives to engage and support student veterans.
- Supervise, hire, train, and evaluate part-time staff and serve as Task Supervisor for graduate social work interns.
- Ensure compliance with Department of Veterans Affairs, government and financial aid policies and procedures, and all applicable federal and state regulations.
- Ensure program compliance with the Principles of Excellence, VA’s Eight Keys to Veteran Success, and recommendations from the CUNY Task Force on Veteran Services.
- Serve as advisor to the Student Veterans Organization and mentor to student veterans and a liaison for veterans’ services across the campus community.
- Collaborate with the Office of Student Activities to support selected Student Affairs initiatives, including coordinating student leadership training and co-curricular programs for the broader student population.
- Research, extract, and analyze data from institutional databases to assess services and develop strategies that support student success.
- Support major college events such as commencement, orientation, registration, and honors convocation.
Minimum Qualifications:
Preferred Qualifications
Bachelor's degree and six years related experience required.
- Master's degree in student personnel administration, higher education, or a related field and four (4) years of administrative and supervisory experience preferred.
- Prior military service or experience working closely with current or former, active-duty service members, Reservists/National Guard members, or military dependents is preferred.
- Familiarity with current higher education practices, theories, research, and policies.
- Proven experience developing student activities, leadership, and service programs for a diverse student population.
- Demonstrated success in college-wide collaborations.
- Strong interpersonal, oral, and written communication skills, and the ability to build effective working relationships.
- Ability to provide courteous and accurate service to students, visitors, and the campus community.
- Highly organized and detail oriented.
- Ability to work evenings and weekends as needed.
- Proficiency in Microsoft Office Suite, social media, learning platforms, and other related technologies preferred.
Manages the development, implementation, monitoring, and evaluation of student programs and quality of life issues, promoting the personal development of a diverse student population.
- Evaluates student needs and trends to develop a range of student services
- Develops and administers specific programs and general activities in support of student needs
- Develops relationships with college departments and outside community organizations to understand student needs and available development opportunities
- Represents the College in campus-wide and university-wide groups and councils focusing on priority student issues
- Manages staff, fiscal resources, and facilities supporting student affairs activities
- Performs related duties as assigned.
CUNY TITLE
Higher Education Associate
FLSA
Exempt
Compensation And Benefits
Salary range is $105,816 - $118,070; commensurate with qualifications, education and experience.
CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.
How To Apply
For full consideration, submit a cover letter and resume online via CUNY's web-based job system, addressing how your experience and credentials fulfill the responsibilities and qualifications outlined. The direct link to the job opening from external sources is:
https://hrsa.cunyfirst.cuny.edu/psc/erecruit/EMPLOYEE/HRMSCG/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1&JobOpeningId=31988&PostingSeq=1
Current CUNY employees must apply through CUNYfirst Employee Self Service using your login credentials. After you login to CUNYfirst, navigate to job openings by following the path from the Main Menu: Employee Self Service –>Careers
CLOSING DATE
April 27, 2026
JOB SEARCH CATEGORY
CUNY Job Posting: Managerial/Professional
EQUAL EMPLOYMENT OPPORTUNITY
CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.
Job ID: 31988
Location: Borough of Manhattan CC
Job Type: Full-Time
Salary : $105,816 - $118,070