What are the responsibilities and job description for the ASAP Academic Advisor position at The City University of New York?
POSITION DETAILS
ASAP helps students earn their college degrees as quickly as possible by removing many of the financial, academic, and personal barriers they may face. Key program features include cohort-based support, a requirement for full-time enrollment, and comprehensive academic advisement and career development services. Financial incentives include tuition gap awards for financial aid-eligible students, annual textbook assistance, and OMNY cards for all participants. Additional information is available at www.cuny.edu/ASAP.
The ASAP Academic Advisor is a member of an integrated team that provides individualized academic, career, and related support services to an assigned group of students as they progress toward earning their associate degree. Utilizing a variety of engagement methods, the advisor works closely with students to promote academic success and degree completion.
Reporting to the ASAP Director (or designee), the Academic Advisor is responsible for delivering advisement services to a designated student cohort in accordance with program policies and campus advisement standards. The position focuses on student retention, persistence, and graduation, with the goal of retaining the maximum number of students each semester and supporting at least 50% of each cohort in completing their degree requirements. The Academic Advisor collaborates with program staff, faculty, and campus partners to provide coordinated support services and contributes to program initiatives, student recruitment, registration activities, and special events.
Responsibilities
Bachelor’s degree required; master’s degree preferred in an appropriate discipline, with four years of related experience.
Preferred Qualifications
A master’s degree in Psychology, Counseling, Educational Administration, Educational Psychology, or Social Work may substitute for up to two years of the required experience.
The Ideal Candidate Will Have
Experience providing guidance, support, and services to students.
Strong understanding of the educational needs and challenges facing students from diverse urban backgrounds.
Demonstrated ability to maintain accurate and detailed student records.
Demonstrated skill in understanding, valuing, and respecting cultural differences.
Proficiency in Microsoft Office applications and the aptitude to learn new systems as needed.
Strong organizational, collaboration, communication, and facilitation skills.
Demonstrated knowledge of equitable and inclusive advisement practices that support student success.
Ability to work effectively with faculty, staff, and community partners to promote student engagement, retention, and achievement.
Commitment to fostering an inclusive, student-centered environment that supports the academic and personal development of all students.
CUNY TITLE
Higher Education Assistant
FLSA
Non-exempt
Compensation And Benefits
Salary commensurate with education and experience: $70,756-$79,630.00
CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.
How To Apply
Only applications submitted through our online system, CUNYfirst, will be considered for this position. If you are viewing this job posting externally, please apply as follows:
July 30, 2026
JOB SEARCH CATEGORY
CUNY Job Posting: Managerial/Professional
EQUAL EMPLOYMENT OPPORTUNITY
CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.
Job ID: 32453
Location: Bronx Community College
Job Type: Full-Time
ASAP helps students earn their college degrees as quickly as possible by removing many of the financial, academic, and personal barriers they may face. Key program features include cohort-based support, a requirement for full-time enrollment, and comprehensive academic advisement and career development services. Financial incentives include tuition gap awards for financial aid-eligible students, annual textbook assistance, and OMNY cards for all participants. Additional information is available at www.cuny.edu/ASAP.
The ASAP Academic Advisor is a member of an integrated team that provides individualized academic, career, and related support services to an assigned group of students as they progress toward earning their associate degree. Utilizing a variety of engagement methods, the advisor works closely with students to promote academic success and degree completion.
Reporting to the ASAP Director (or designee), the Academic Advisor is responsible for delivering advisement services to a designated student cohort in accordance with program policies and campus advisement standards. The position focuses on student retention, persistence, and graduation, with the goal of retaining the maximum number of students each semester and supporting at least 50% of each cohort in completing their degree requirements. The Academic Advisor collaborates with program staff, faculty, and campus partners to provide coordinated support services and contributes to program initiatives, student recruitment, registration activities, and special events.
Responsibilities
- Provide comprehensive academic advisement and student support services to an assigned caseload of students from enrollment through degree completion, following campus and ASAP advisement guidelines.
- Utilize campus degree maps and academic planning tools to develop semester-by-semester educational plans for first-year, continuing, and transfer students.
- Regularly monitor student academic progress and implement timely interventions to help students remain on track toward graduation.
- Document, track, and maintain accurate records of all student interactions in ASAP and college student information systems, making referrals to appropriate campus resources and services as needed.
- Generate and analyze student contact reports and outreach data to identify students requiring follow-up and ensure compliance with required communication frequency and engagement standards.
- Conduct workshops, presentations, and group advisement sessions on academic success, transfer planning, career development, financial literacy, and other topics relevant to student needs.
- Collaborate with faculty, staff, and campus offices to coordinate services that support student retention, engagement, and completion.
- Assist with student recruitment, registration, orientation, and other program-related activities and events.
- Support the implementation of ASAP initiatives and participate in special projects and campus-wide student success efforts.
- Perform related duties as assigned.
Bachelor’s degree required; master’s degree preferred in an appropriate discipline, with four years of related experience.
Preferred Qualifications
A master’s degree in Psychology, Counseling, Educational Administration, Educational Psychology, or Social Work may substitute for up to two years of the required experience.
The Ideal Candidate Will Have
Experience providing guidance, support, and services to students.
Strong understanding of the educational needs and challenges facing students from diverse urban backgrounds.
Demonstrated ability to maintain accurate and detailed student records.
Demonstrated skill in understanding, valuing, and respecting cultural differences.
Proficiency in Microsoft Office applications and the aptitude to learn new systems as needed.
Strong organizational, collaboration, communication, and facilitation skills.
Demonstrated knowledge of equitable and inclusive advisement practices that support student success.
Ability to work effectively with faculty, staff, and community partners to promote student engagement, retention, and achievement.
Commitment to fostering an inclusive, student-centered environment that supports the academic and personal development of all students.
CUNY TITLE
Higher Education Assistant
FLSA
Non-exempt
Compensation And Benefits
Salary commensurate with education and experience: $70,756-$79,630.00
CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.
How To Apply
Only applications submitted through our online system, CUNYfirst, will be considered for this position. If you are viewing this job posting externally, please apply as follows:
- Go to https://cuny.jobs/
- Search for Job ID 32453
- Click on the "Apply Now" button and follow the instructions
- Cover Letter
- Resume/Curriculum Vitae
July 30, 2026
JOB SEARCH CATEGORY
CUNY Job Posting: Managerial/Professional
EQUAL EMPLOYMENT OPPORTUNITY
CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.
Job ID: 32453
Location: Bronx Community College
Job Type: Full-Time