Billing Supervisor

Make a difference with a career in insurance

At The Cincinnati Insurance Companies, we put people first and apply the Golden Rule to our daily operations. To put this into action, we’re looking for extraordinary people to join our talented team. Our service-oriented, ethical, knowledgeable, caring associates are the heart of our vision to be the best company serving independent agents. We help protect families and businesses as they work to prevent or recover from a loss. Share your talents to help us reach for continued success as we bring value to the communities we serve and demonstrate that Actions Speak Louder in Person®.

If you’re ready to build productive relationships, collaborate within a diverse team, embrace challenges and develop your skills, then Cincinnati may be the place for you. We offer career opportunities where you can contribute and grow.

Build your future with us

Our Life Premium Accounting department seeks a supervisor. This role is responsible for leading and developing a team of accounting professionals while overseeing daily premium accounting operations to ensure accuracy, efficiency and exceptional service. This position is based at our Headquarters in Fairfield, Ohio. Some departments at our Headquarters offer a hybrid work option that may vary depending on your role and responsibilities.

Starting pay: The pay range for this position is $26.44 - $33.65 per hour. Pay is based on the applicant’s education, experience, location, knowledge, skills and abilities. Eligible associates may also receive an annual cash bonus and stock incentives based on company and individual performance.

Be Ready To

• oversee billing and remittance processes to ensure accurate and timely invoicing, payment application and reconciliation activities
• review billing transactions for accuracy, completeness and compliance with established procedures and service level expectations
• research and resolve billing discrepancies, payment variances, outstanding balances, and complex customer account issues
• partner with internal and external stakeholders to address billing inquiries and ensure timely issue resolution
• monitor billing workflows and key performance indicators to identify trends, risks and opportunities for improvement
• support month-end, quarter-end, and year-end billing activities, ensuring all transactions are processed and reconciled appropriately
• ensure compliance with departmental controls, audit requirements and company policies related to billing and financial transactions
• assist with testing, implementation and process enhancements related to billing systems and procedures

Be Equipped With

• strong knowledge of billing, remittance, accounts receivable and reconciliation processes
• the ability to identify, investigate and resolve complex billing discrepancies and account variances
• experience interpreting financial and operational reports to support billing accuracy and process improvements
• knowledge of internal controls and audit requirements associated with billing and financial operations
• strong attention to detail when reviewing account balances, billing transactions, reconciliations and journal entry support documentation

Bring Education And Experience From

• a high school diploma or equivalent (required); a bachelor's degree in accounting, finance, business or a related field (preferred)
• management, supervisory or team lead experience (preferred)
• experience researching and resolving billing exceptions, payment discrepancies, and account reconciliation issues
• experience managing or supporting billing, remittance, accounts receivable or financial operations functions

Enhance your talents

Providing outstanding service and developing strong relationships with our independent agents are hallmarks of our company. Whether you have experience from another carrier or you’re new to the insurance industry, we promote a lifelong learning approach. Cincinnati provides you with the tools and training to be successful and to become a trusted, respected insurance professional – all while enjoying a meaningful career.

Enjoy Benefits And Amenities

Your commitment to providing strong service, sharing best practices and creating solutions that impact lives is appreciated. To increase the well-being and satisfaction of our associates, we offer a variety of benefits and amenities .

Embrace a diverse team

As a relationship-based organization, we welcome and value a diverse workforce. We grant equal employment opportunity to all qualified persons without regard to race; creed; color; sex, including sexual orientation, gender identity and transgender status; religion; national origin; age; disability; military service; veteran status; pregnancy; AIDS/HIV or genetic information; or any other basis prohibited by law. All job applicants have rights under Federal Employment Laws. Please review this information to learn more about those rights.

US-OH-Fairfield