Senior IT Engineer (Infrastructure Engineering Sr. Advisor) - Hybrid

The job profile for this position is Infrastructure Engineering Senior Advisor, which is a Band 4 Senior Contributor Career Track Role.

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As an Infrastructure Engineering Senior Advisor, you will help ensure the reliability, performance, and security of Cigna’s enterprise security network. In this role, you’ll apply deep technical expertise to support large‑scale network environments, lead complex firewall engineering initiatives, and drive improvements that strengthen our overall security posture.

Responsibilities

- Support the security, scalability, performance, availability, and usability of the enterprise security network.

- Lead firewall engineering efforts for long‑term, large‑scale enterprise projects.

- Analyze firewall requirements and design solutions for application migrations.

- Execute planned changes on Palo Alto firewalls.

- Manage and validate firewall changes using ServiceNow, Panorama, and AlgoSec.

- Facilitate application check‑out meetings to validate firewall changes.

- Remove outdated firewall configurations.

- Provide updates and insights during project meetings.

- Troubleshoot complex infrastructure compatibility issues.

- Partner with teams to resolve firewall‑related application issues.

- Ensure firewall infrastructure supports application migrations.

- Guide requestors through security approval processes.

- Leverage network tools (SyslogNG, SevOne, Spectrum, Splunk, tcpdump, QRadar).

- Apply crisis‑management and root‑cause analysis techniques.

Qualifications — Required

- Minimum 5 years of experience in infrastructure engineering or security network operations.

- Experience with Palo Alto and Checkpoint firewalls.

- Proficiency with AlgoSec and Panorama.

- Experience with ServiceNow ITSM.

- Background in large‑scale enterprise projects.

- Knowledge of security protocols.

- Experience with network monitoring/troubleshooting tools.

- Strong analytical and communication skills.

- Ability to prioritize tasks in high‑pressure environments.

- Strong customer‑service orientation.

- Self‑motivated with strong attention to detail.

Qualifications — Preferred

- Certifications: PCNSE, CCNP, CISSP, NSE.

- Experience with application migrations.

- Bachelor’s degree in IT or related field (preferred, not required).

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 123,500 - 205,800 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

Please note that you must meet our posting guidelines to be eligible for consideration.  Policy can be reviewed at this link.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.