Senior Advisor - Agile Business Product Owner - Express Scripts - Hybrid

The job profile for this position is Agile Product Owner Senior Advisor, which is a Band 4 Senior Contributor Career Track Role.

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We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!

Our people make all the difference in our success.

The Senior Advisor – NCPDP Standards Implementation BPO serves as the key liaison between internal business sponsors and technical teams to translate / define business intent into actionable requirements and oversees projects from ideation through production to ensure compliance and operational excellence. They serve as consultants on business requests related to claim billing processes involving NCPDP standards (e.g., reject codes, submission clarification code overrides, etc.).

In addition, this role plays a strategic part in shaping industry standards by actively participating in NCPDP task groups, committees, and work groups, advocating for organizational priorities, and driving innovation that benefits both the company and the broader healthcare ecosystem.

PRIMARY FUNCTIONS

• Participate in defining business requirements with business sponsors and technical teams for new and modified business applications, products, or other business requests
• Apply Express Scripts project tools and methodologies to advance business requests
• Participate in essential meetings, ceremonies, and release planning conversations to a successful and timely implementation
• Communicate and report on progress regularly with stakeholders
• Prioritize and manage workload and meet project deadlines
• Represent the organization at NCPDP, serving as a thought leader and advocate for business needs.
• Influence the development and evolution of NCPDP standards by contributing to discussions, submitting proposals, and collaborating with industry stakeholders.
• Drive innovation by identifying opportunities for enhancements to claim billing processes and standards that improve efficiency and accuracy across the industry.

KEY QUALIFICATIONS

• Bachelor’s degree preferred; High school diploma or equivalent required.
• 5 years of experience in pharmacy benefit management, healthcare technology, or standards implementation.
• Deep knowledge of NCPDP Telecommunication Standard and retail POS processes.
• Knowledge of Agile methodology and proficiency in Jira preferred.
• Experience with cross-functional collaboration between business and technology teams.
• Strong business, technical, and financial acumen.
• Excellent communication, facilitation, and organizational skills.

• Proven ability to manage multiple projects in a fast-paced, ambiguous environment.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 113,000 - 188,400 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

Please note that you must meet our posting guidelines to be eligible for consideration.  Policy can be reviewed at this link.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.