What are the responsibilities and job description for the Labour Regulations Manager position at The Cigna Group?
Labour Regulations Manager
About Cigna Healthcare
Cigna Healthcare is a global health service company dedicated to transforming healthcare. With roots in the U.S. and operations in over 30 countries, we serve more than 180 million customers and patients worldwide. Ranked 13th on the Fortune 500 in 2025, Cigna is recognized as one of the most trusted and influential names in the industry.
Our mission is to improve the health, well-being, and peace of mind of those we serve.
Join our globally recognized brand, where trust, communication, and a positive culture are at the core of everything we do. Our leadership is consistent, approachable, and supportive—ensuring your well-being and work-life balance.
We’re looking for individuals who thrive in collaborative environments, are passionate about meaningful change, and want to grow in a company that puts people first.
At Cigna, you’ll be part of a purpose-driven team that values innovation, compassion, and impact. Whether you're shaping better care experiences or supporting customers through life’s key moments, your work will matter.
Grow with us—and help shape the future of healthcare.
About The Role
We are seeking a highly experienced and strategic Labour Relations Manager to lead labour relations and workplace compliance across Cigna Spain. This role combines strategic leadership with deep operational expertise, overseeing labour relations, health & safety, and HR advisory and support activities, while acting as a trusted advisor to senior leaders and HR Business Partners.
As the primary point of contact for the Works Council and trade unions, you will lead collective bargaining and negotiations, manage complex employee relations matters, and ensure full compliance with Spanish labour legislation and collective agreements. You will also be a key member of the HR Leadership Team for Spain, contributing to country-level HR strategy and decision-making.
You'll Be Responsible For:
Labour Relations Strategy & Governance
- Define, lead, and execute the labour relations strategy for Cigna Spain, ensuring alignment with business objectives, HR strategy, and Spanish labour legislation.
- Act as the primary (or joint) point of contact for trade unions and the Works Council, leading negotiations, collective bargaining agreements, and fostering constructive, long-term relationships.
- Monitor legislative and regulatory developments and ensure timely implementation of required policy and process updates.
Advisory & Stakeholder Partnership
- Advise senior management, site leadership, and HR Business Partners on complex labour relations matters, restructurings, workforce planning, and employment law implications.
- Act as a strategic business partner, ensuring labour relations decisions support operational needs and long-term business objectives.
- Contribute actively to HR leadership discussions and cross-functional initiatives at country level.
Employee Relations & Compliance
- Lead and manage high-risk employee relations cases, including disputes, grievances, disciplinary actions, and sensitive investigations.
- Ensure full compliance with labour laws, collective agreements, and internal policies.
- Prepare for and lead labour audits, inspections, and regulatory reporting.
Team Leadership & Operational Excellence
- Lead and develop a multidisciplinary team covering Labour Relations, Health & Safety, and HR Advisory & Support.
- Ensure effective HR mailbox and case management, guaranteeing timely, accurate, and consistent responses to employee queries.
- Drive continuous improvement initiatives to enhance efficiency, compliance, and employee experience.
Health & Safety
- Ensure compliance with occupational health and safety regulations.
- Oversee preventive measures, risk assessments, corrective actions, and collaboration with internal and external H&S stakeholders.
What You'll Bring to the Role
- Law degree specializing in Employment/Labour Law or a degree in Labour Relations, Law, Business Administration, or a related field (mandatory).
- Additional postgraduate education or certification in Labour Relations, Employment Law, or Human Resources is highly valued.
- Strong experience in labour relations within a unionized, corporate environment.
- Proven experience leading union negotiations, collective bargaining, and managing complex and high-risk employee relations cases.
- Strong background in HR operations, advisory roles, and business partnering at senior level.
- Experience advising senior leadership in highly regulated environments.
Skills & Competencies
- Expert knowledge of Spanish labour law, collective bargaining frameworks, and regulatory compliance.
- Strong negotiation, influencing, and conflict resolution skills, particularly in high-stakes situations.
- Strategic mindset with the ability to translate legal and labour relations requirements into pragmatic business solutions.
- Excellent stakeholder management and communication skills across all organizational levels.
- Proven ability to lead teams, manage multiple priorities, and operate effectively in a fast-paced environment.
- Native/fluent Spanish as well as fluency in English
- Knowledge of European labour regulations and employment law frameworks across multiple EU countries is considered a strong asset, particularly in multinational or matrix environments.
Why You'll Love Working Here
- Competitive salary
- Multicultural and hybrid working environment
- Private Medical Insurance
- Employee Wellbeing Benefits
- Educational Development Program
About Cigna Healthcare
Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: SeeYourselfEMEA@cigna.com for support. Do not email SeeYourselfEMEA@cigna.com for an update on your application or to provide your resume as you will not receive a response.