What are the responsibilities and job description for the Electro Mechanical Technician position at The Cigna Group?
Electrical Mechanical Technician (Automation Engineer Senior Analyst)
Help us power the future of pharmacy automation. In this role, you’ll combine technical expertise with problem-solving to keep critical systems running smoothly. You’ll work hands-on with advanced automation technologies while driving improvements that increase reliability and performance. If you enjoy troubleshooting, optimizing systems, and making a real operational impact, this role offers the opportunity to innovate and grow.
Responsibilities
- Maintain high-performing automation systems by executing preventive, corrective, and emergency maintenance on electrical, mechanical, and pneumatic equipment
- Diagnose and resolve complex issues across PLCs, robotics, controls, and electro-mechanical systems to minimize downtime and restore production quickly
- Improve equipment reliability by monitoring performance trends and increasing Mean Time Between Failures (MTBF)
- Identify root causes of system issues and implement lasting solutions that enhance machine performance and consistency
- Support continuous improvement by recommending and implementing equipment upgrades, modifications, and process enhancements
- Conduct routine inspections and diagnostics to detect early signs of performance degradation and prevent failures
- Document all maintenance activities, labor hours, and parts usage in CMMS (MAXIMO) to ensure accurate tracking and reporting
- Partner with engineering, developers, and operations teams to improve system design and operational efficiency
- Maintain readiness to support operations through on-call responsibilities and flexible scheduling
Required Qualifications
- High School diploma or equivalent
- 0–2 years of hands-on experience working with automated or industrial electro-mechanical equipment
- Experience troubleshooting PLCs, I/O systems, and field devices in a production or manufacturing environment
- Ability to repair, adjust, and maintain mechanical and pneumatic systems with precision
- Working knowledge of preventive and predictive maintenance practices
- Experience using Computerized Maintenance Management Systems (CMMS), such as MAXIMO
- Strong problem-solving skills with the ability to perform root cause analysis and implement solutions
- Ability to work flexible shifts and support on-call operations
Preferred Qualifications
- Associate’s or Bachelor’s degree in Electrical, Mechanical, or related technical field
- Experience in a high-volume or pharmaceutical production environment
- Familiarity with robotics and automated control systems
- Knowledge of OSHA 1910 safety standards or formal safety training
- Experience supporting equipment upgrades, system integrations, or process improvements
- Willingness to travel occasionally to support other facilities
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
About The Cigna Group
Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.