Counting Cell Maintenance Technician (Tier 1)

Help us keep critical medication systems running safely, reliably, and efficiently. In this role, you’ll combine hands-on technical work with analytical problem‑solving to support automated drug dispensing systems (ADDS). If you enjoy troubleshooting, continuous improvement, and working independently while staying connected to a broader team, this is an opportunity to grow your technical skills and make a meaningful impact.

       SHIFT INFORMATION - second shift, Sunday-Thursday 3pm-11:30pm

What You’ll Do

• You will ensure the stability, accuracy, and reliability of automated counting and dispensing cells through preventive maintenance, testing, and timely repairs. Your work directly supports operational continuity and patient safety.
• Perform preventive maintenance on cell canisters and related components to ensure consistent system performance.
• Execute cell testing, diagnose issues, and troubleshoot mechanical, electrical, and system-related problems.
• Investigate root causes of equipment failures and recommend effective corrective actions.
• Follow and perform drug quarantine procedures in alignment with quality and compliance standards.
• Create, update, and complete work orders accurately and on time.
• Partner in Six Sigma and continuous improvement initiatives to enhance efficiency, quality, and reliability.
• Apply working knowledge of infrastructure components such as servers, storage, networks, and virtualization when supporting system functionality.
• Collaborate with peers, supervisors, and cross‑functional partners to resolve issues and improve processes.
• Take on additional responsibilities as assigned to support team and business needs.

Required Qualifications

• High school diploma or equivalent.
• Minimum of 1 year of experience in machine operation, maintenance, or technical support within a production or operational environment.
• Demonstrated ability to work independently with minimal supervision.
• Proven analytical and problem‑solving skills, with sound judgment and decision‑making ability.
• Strong attention to detail with a consistent focus on quality and efficiency.
• Excellent organizational skills and ability to manage multiple tasks.
• Ability to lift up to 40 pounds safely.
• Reliable attendance and a history of meeting or exceeding performance expectations.
• No active verbal or written disciplinary actions at the time of application.

Preferred Qualifications

• Associate’s degree in a technical, engineering, or related field.
• Previous experience in electrical or electronic maintenance.
• Familiarity with automated systems, robotics, or high‑volume dispensing or manufacturing equipment.
• Exposure to Six Sigma, Lean, or other process improvement methodologies.
• Basic understanding of IT or system infrastructure concepts (servers, networks, virtualization while supporting operational technology).

Why This Role Matters

• You’ll be trusted to keep complex systems running smoothly, prevent disruptions, and continuously improve how we work. This role offers hands‑on technical growth, exposure to advanced automation, and the chance to contribute to a culture that values innovation, accountability, and collaboration.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an hourly rate of 24 - 36 USD / hourly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here.

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.