Business Development Associate

As a key member of the Strategy and Business Development team, you will support initiatives that strengthen partnerships, improve operational execution, and enhance product awareness. In this role, you will serve as a central point of coordination across teams, helping ensure seamless communication, timely issue resolution, and successful execution of strategic priorities. Your ability to stay organized, build relationships, and drive follow‑through will directly support growth and operational excellence.

Responsibilities

• Coordinate cross‑functional communication to support business development initiatives and ensure alignment across teams.
• Track, document, and manage operational issues related to pharmaceutical manufacturers, including contracting, compliance, logistics, and product setup.
• Execute workflows that support issue resolution, contract administration, product access, and documentation needs.
• Partner with stakeholders across contracting, compliance, operations, finance, pricing, and customer service to ensure timely resolution of issues.
• Support onboarding, launch, and maintenance of products and partnerships by coordinating timelines, deliverables, and communication.
• Maintain accurate trackers, documentation, and reporting related to manufacturer issues and implementation status.
• Escalate complex or high‑risk issues with clear documentation and recommended next steps.
• Support leadership with reporting, quarterly business review preparation, and market research.
• Contribute to continuous improvement by identifying process enhancements and driving operational efficiency.

Required Qualifications

• Bachelor’s degree or equivalent professional experience in business, healthcare, or life sciences.
• Minimum 2 years of experience in account management, business operations, or a healthcare-related role.
• Strong communication skills with ability to engage effectively across cross-functional teams.
• Experience managing workflows, coordinating projects, or resolving operational issues.
• Highly organized with strong attention to detail and ability to manage multiple priorities.

Preferred Qualifications

• Experience working with pharmaceutical manufacturers, specialty pharmacy, or healthcare services.
• Exposure to contracting, compliance, or pricing processes.
• Ability to work independently in a fast-paced, dynamic environment.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance.  Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.