What are the responsibilities and job description for the Admin Assistant 2 | Missionary Department position at The Church of Jesus Christ of Latter-day Saints?
This position is central to the Missionary Department’s role to “Invite others to come unto Christ by helping them receive the restored gospel though faith in Jesus Christ and His Atonement, repentance, baptism, receiving the Holy Ghost, and enduring to the end.”
This position processes missionary service decisions, as determined by the Brethren, by providing counsel and support to priesthood leaders in matters of missionary service eligibility. Additionally, it plays a pivotal role in maintaining the assignment calendar and coordinating with the Quorum of the Twelve office. Coordination with the administrative assistants of individual Apostles is also a key responsibility, particularly addressing special requests for assistance.
In addition to these core responsibilities, this position actively supports the manager of pre-field services by performing various administrative duties. This includes scheduling and coordinating meetings, collecting and organizing data, compiling information and maintaining filing systems pertaining to missionary assignment decisions. Another integral aspect of the role involves the preparation of a substantial volume of correspondence each month for the Missionary Department Executive Director and Assistant Executive Directors to sign.
The customers for this position are the Quorum of the Twelve, General Authorities, priesthood leaders, prospective missionaries, and pre-field management.
50% Leader and Missionary Process Support:
- Responsible to coordinate the decisions of the Brethren regarding missionary service to priesthood leaders
- Supports and takes a lead role in the screening process for missionary candidates
- Coordinates decisions with internal contacts and priesthood leaders
- Prepares letters for department Executive Directors to sign
- Responsible for special requests to track missionaries for the Quorum of the Twelve
- Provides local leaders support in the recommendation process
- Manages changes in the system for pre-field missionaries with an assignment as needed.
- Prepares service missionary assignments information
- Assists with processing missionary call letters
50% Communication/Logistics:
- Initiates phone calls and all email correspondence with local priesthood leaders pertaining to decisions made by ecclesiastical leaders
- Answers initial phone calls concerning missionary service decisions and the resubmission process
- Coordinates with the Quorum of the Twelve office to calendar missionary assignment meetings
- May be required to track data related to metrics or to provide insight into processes.
5% Special projects
- Assist with special projects as assigned
Required Qualifications:
Two years post high school education plus four to six years of experience; or equivalent combination of education and experience
Five years of professional work experience, or an equivalent combination of education and experience
Seasoned, independent judgment and wisdom when discussing difficult decisions with priesthood leaders
Intermediate to Advanced office skills
Ability to quickly learn and understand complex computer systems and processes
Proficiency in Microsoft 365 products: Word, Outlook, Teams, PowerPoint, and Excel
Experience in business writing (either through education or experience)
Ability to work with people on all levels of the organization, including senior leadership and teammates located internationally
Ability to prioritize and manage multiple urgent projects at once
Ability to maintain confidential information
Desired Qualifications:
Second language ability; Spanish or Portuguese preferred
Bachelor’s degree preferred
