Supervisor Mobile Crisis

Since 1925 The Child and Family Guidance Center has been serving children and families. We provide culturally informed mental health care and complementary supports, regardless of ability to pay. If you would like to be a part of our team and make real difference in people’s lives. The Child and Family Guidance Center is currently seeking a full time Supervisor in our Mobile Crisis Intervention Services group. 

The MCIS Supervisor plays a critical leadership role in overseeing the delivery of high-quality, mobile crisis intervention services to children and families experiencing psychiatric emergencies. This position combines clinical oversight, staff supervision, and direct service responsibilities, including providing mobile assessments, short-term interventions, and postvention support. The Supervisor ensures compliance and quality through regular documentation review, facilitates team development through supervision and training, and serves as a liaison with agency leadership and community partners. 

The selected individual will be responsible for but not limited to the following Essential Functions: 

• Provide weekly clinical supervision to full-time and part-time clinicians, as well as non-clinical staff and interns (as applicable). 
• Oversee training and onboarding of new staff as needed.
• Monitor staff clinical documentation through regular chart reviews to ensure compliance and quality.
• Provide On-Call telephone support  for staff outside of office hours. 
• Participate in and/or facilitate weekly MCIS team meetings.
• Serve as a proxy for the Regional Program Director in attending important meetings.
• Accept assignments or other tasks by the Regional Program Director, Unit Director, or CEO of The Child & Family Guidance Center.
• Model appropriate fidelity to the program expectations for other team members. 
• Model integrity and ethical behavior for program staff.
• Provide clinical and/or general support to team members in need.
• Provide mobile clinical assessments and treatment of children who are in a psychiatric crisis. 
• Screen crisis referrals over the phone and provide an appropriate clinical response.
• Collaboratively complete crisis assessments and individualized crisis plans with the youth and family.
• Provide brief short-term intervention to youth and families as needed.
• Collaborate with community providers and other social systems involved in the development of appropriate intervention and care for the child and family. 
• Participate in Community Outreach initiatives.
• Provide on-call mobile coverage which includes monthly and holiday shifts.
• Assist in postvention support for communities in crisis

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Qualifications: 

• Active Connecticut State License in Clinical Social Work (LCSW)
• Master’s degree in Social Work (MSW)
• Minimum of 2 years post-graduate clinical experience working with children and families
• Experience providing clinical supervision to master’s-level clinicians (preferred)
• Valid driver's license (required)
• Reliable access to a registered vehicle for work-related travel 
• Able to work in an unstructured environment under pressure with intense emotional situations. 
• Ability to work collaboratively with others while meeting deadlines 
• Bilingual in Spanish (preferred)

EEO Statement: The Child and Family Guidance Center is an equal opportunity employer, and does not discriminate on the basis of race, color, age, gender, national or ethnic origin, religion, sexual orientation, or physical disability.

Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. 

Other duties, responsibilities and activities may change or be assigned at any time with or without notice. 

website: www.cfguidance.org