Residential Treat Facility Brooklyn- Learning and Development Trainer and Coach

Department: RTF (Residential Treatment Facility)

Reports To: Director of Learning and Development

FLSA Status: Exempt

Summary

The Learning & Development (L&D) Trainer and Coach is the primary architect of clinical excellence and professional growth within the RTF. As a Trainer, you will design and deliver high-fidelity clinical curricula that ground staff in evidence-based practices. As a Coach, you will transition from the classroom to the floor, providing real-time coaching, and performance feedback. This role is essential for transforming compliance-based training into a culture of clinical mastery and trauma-informed excellence.

Essential Functions:

Training Design & Facilitation

• Performance Consulting & Program Design: Architect and maintain a multi-pronged development framework. This includes creating individual growth plans (IGPs), mentoring emerging leaders, and training managers to conduct growth-oriented performance evaluations.
• Clinical Curriculum Management: Oversee the full lifecycle of the RTF Training & Development Program. This includes managing the training calendar, ensuring 100% compliance with regulatory mandates, and designing clinical curricula that address the specific needs of youth with complex trauma.
• Safety & Quality Integration: Partner with the Crisis Prevention & Response team and QA Specialists to analyze restraint data and critical incidents. Translate these findings into "Just-in-Time" training interventions and corrective action plans to reduce risks and enhance safety.
• Applied Coaching & Field Observation: Spend dedicated time "on-the-floor" to provide real-time shadow coaching and feedback, ensuring that classroom skills (e.g., de-escalation, DBT skills) are successfully transferred to daily client interactions.
• Clinical Learning Forums: Lead high-level learning sessions, including case deconstructions, clinical reviews, and "Communities of Practice" to encourage peer-to-peer knowledge sharing.
• Evidence-Based Practice (EBP) Fidelity: Act as the internal subject matter expert for the facility’s chosen clinical models, ensuring all staff maintain high fidelity to the treatment approach through ongoing audits and refresher modules.
  
  
  

Supervisory & Regulatory Responsibilities:

• Regulatory Stewardship: Maintain total oversight of regulatory standards for staff development, ensuring the facility remains in "audit-ready" status at all times.
  
  
  

Minimum Qualifications:

• Licensure: LCSW, Licensed Psychologist, or Psychiatrist (or related Master’s/Doctoral level healthcare field).
• Experience: Minimum of 5 years of clinical experience working with youth/adolescents involving complex trauma and serious emotional/behavioral health needs.
• Learning and Development Expertise: Demonstrated experience in adult learning principles, clinical supervision, or staff mentorship.
  
  
  

Preferred Qualifications:

• Specialization: Substance Use experience and CASAC certification.
  
  
  

The Child Center of NY is an Equal Opportunity Employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status or any other category protected by Federal, State or local law. EOE M/F/D/V