What are the responsibilities and job description for the Revenue Cycle Application Analyst position at the Chickasaw Nation?
We are currently looking for a Full Time Revenue Cycle Application Analyst to join our Revenue Cycle Applications team located at the Chickasaw Nation Medical Center working 8:00AM-5:00PM - Mo Tu We Th Fr.
Summary:
The Revenue Cycle Application Analyst is responsible for work associated with the analysis, design, implementation, operation, deployment, and support of the organization's electronic health record (EHR), Epic, and related third-party applications within the Chickasaw Nation Department of Health (CNDH). The Revenue Cycle Application Analyst will know the technical capabilities of the systems they support, as well as the clinical and business requirements of the organization. They will participate in new modules or application implementation and upgrades and act as liaisons between the department, information technology, and application vendors for CNDH.
Responsibilities:
- Analyzes, documents, and communicates business requirements for new system functionality and enhancements to existing functionality
- Test system changes to ensure that they meet business requirements and do not adversely impact other areas of the Epic system
- Acts as the primary support contact for the application's end-users
- Identifies issues that arise in their application areas and issues that impact other application teams and works to resolve them
- Guides workflow design, builds, tests the system, and analyzes other technical issues associated with Epic software
- Identifies, implements, completes integrated testing, and communicates requested changes to the Epic system
- Works with Epic representatives and end users to ensure the system meets the organization's business needs regarding the project deliverables and timeline
- Performs in-depth analysis of current and future workflows, data collection, report details, and other technical issues associated with the Epic EHR and designated third-party applications
- Partners with quality, operational, and business leaders on system design and optimization to meet quality, safety, financial, and efficiency needs
- Collects requirements regarding potential system enhancements or new system implementation and prepares details of specifications needed; prioritizes and implements requested changes to the system
- Investigates standardization and process improvement opportunities by rounding within clinical areas while making build decisions
- Validates that data is accurate and meets business requirements
- Completes integrated testing to test system changes in all Epic environments to ensure that they meet business requirements and do not adversely impact other areas of the system
- Provides support for installing and implementing system patches, service utilities, and version upgrades as assigned
- Troubleshoots and identifies root causes and documents problems of simple to medium complexity for assigned applications and systems
- Maintains data integrity and security for assigned applications and systems
- Develops system documentation as assigned per standards
- Develops communication-related education efforts for deployments, upgrades, optimizations, and other system changes as assigned
- Coordinates with Department of Health IT staff and other application administrators to implement integrated packages, resolve conflicts, provide secondary support on related software modules, and ensures smooth operations in areas where package scope overlaps or is integrated with other services functions
- Stays current on Epic application releases and participates in upgrade planning and testing
- Participates in performance improvement activities to measure, assess and improve the quality of assigned work area
- Performs all other duties as assigned
Competencies:
Essential:
Essential:
- Able to follow instructions, both written and oral
- Able to adhere to all scheduling and attendance requirements
- Honesty, truthfulness, reliability, accountability
- Able to read, understand, apply, and retain knowledge of Chickasaw Nation, departmental, divisional and all other rules, regulations, policies, procedures and guidelines
- Knowledge of relevant privacy regulations such as The Privacy Act, Freedom of Information Act and Health Insurance Portability and Accountability Act (HIPAA)
- Knowledge of revenue cycle billing, hospital billing, professional billing, and claims processing operations and workflows
- Knowledge and understanding of third-party applications
- Establishes professional working relationships as appropriate
- Able to verbally communicate in a professional and positive manner with other team members, departments, guests and management
Skills:
Essential:
Essential:
- Intermediate computer skills
Experience:
Nonessential:
Nonessential:
- 3 years directly related experience
Education:
Essential:
Essential:
- Bachelors Degree in directly related field
Credentials:
Essential:
Nonessential:
Essential:
- Pass general background check
- Epic module certification as assigned
- Completion of the Sphinx Assessment
Nonessential:
- Cert Associate in Healthcare Information and Mgmt Systems
- Certified Prof Healthcare Information Management Systems
Working Conditions:
Essential:
Essential:
- May be required to work after hours or on weekends as needed
- Infrequent travel
- Pass pre-employment drug test
- Hybrid
Training
- It is the responsibility of each employee to attend required training for their position or profession as determined by their line of support (LOS) or the leadership of the Chickasaw Nation. It is the responsibility of those who supervise, manage or otherwise lead employees or teams to ensure each employee has access to and receives all required training.
Mission, Vision & Core Values
Mission:
Mission:
- To enhance the overall quality of life of the Chickasaw people.
- To be a nation of successful and united people with a strong cultural identity.
- The Chickasaw People
- Cultural Identity
- Servant Leadership
- Selflessness
- Can Do Attitude
- Perseverance
- Stewardship
- Trust and Respect
- Loyalty
- Honesty and Integrity
- Teamwork